About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

About the role

The Four Seasons Resort O’ahu at Ko Olina is looking for an On Call/Casual Guest Services Attendant who has a passion for excellence and the spirit of Aloha. The GSA will valet guest vehicles, deliver and collect luggage for guests, drive guests within the Ko Olina Resort area in the House Car, and assist guests as needed. A successful GSA will be an all-around team player and looks forward to working in a beautiful resort with a fun team in a fast-paced environment.

What you will do

Park arriving guest vehicles and retrieve departing guest vehicles safely while adhering to all company and government traffic regulations and Resort Garage Parking Policy

Deliver and pick up luggage to and from guests room and maintain detailed records of all luggage, room and amenity deliveries

Greet all arriving guests with amenity and escort or guide guests to the front desk and introduce them to the Front Desk Agent. Greet and offer assistance to all guest passing through lobby

Ensure house cars are in good repair and stocked with necessary amenities

Provides guests with directions, recommendations, and information about the city and its attractions. Arrange for taxis or resort vehicle transportation as needed

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, and other ways as needed

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in OhanaPact

Work harmoniously and professionally with co-workers, supervisors, and outside contacts

Perform errands for guests and the resort that may require local travel off property

Perform your duties in a safe and timely manner to ensure guest's experience remains positive throughout their stay

What you bring

High School education or equivalent experience.

Able to read, write and speak English.

Eight or ten hour shift; scheduled days and times may vary based on need.

At least 3 months of employment in a similar or Hospitality-related position required.

Successful candidate must possess legal work authorization in United States. 

What we offer: 

•    Hourly Rate: $18.02

•    Competitive Salary, wages, and a comprehensive benefits package

•    Excellent Training and Development opportunities

•    Complimentary Accommodation at other Four Seasons Hotels and Resort

•    Complimentary Dry Cleaning for Employee Uniforms

•    Complimentary Employee Meals

Schedule & Hours:

The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Learn more about Four Seasons

https://www.fourseasons.com/landing-pages/corporate/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Learn more about Four Seasons O’ahu at Ko Olina on Social Media

Instagram: @FSOahu

Twitter: @FSOahu

Facebook: https://www.facebook.com/FourSeasonsResortOahu

We look forward to receiving your application! Mahalo!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf