**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Concierge is responsible to assist with guest services in concierge. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. **Primary Location:** CN-91-Hong Kong **Organization:** Hyatt Regency Hong Kong Sha-Tin **Job Level:** Full-time **Job:** Front Office **Req ID:** HON006182 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.