Come join us to express your Andaz asGuest Services Officer - Telephone Operator(conventionally known as Call Centre) if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges.

As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the Guest Services Centre team in the achievement of a smooth and efficient running of the Guest Services Centre Department within the Rooms Division.

Come join us to express your Andaz asGuest Services Officer - Telephone Operator(conventionally known as Call Centre) if the following describes you.

You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges.

As the Guest Services Officer - Telephone Operator, you will be responsible to provide an excellent and consistent level of service to your guests. You will assist the Guest Services Centre team in the achievement of a smooth and efficient running of the Guest Services Centre Department within the Rooms Division.

Your Profile

Possesses minimum G.C.E. "O" levels.No prior experience is needed.1-2 years of experience in hotel or call centre operations will be an added advantage.Good communication, telephone, interpersonal and customer relations/service skills.Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.A can-do attitude.Able to work shifts, weekends and public holidays.Mandrin speaking is preferred

Benefits

5 days work weekMedical/Dental/Optical benefitsStaff discountDuty meals providedUniform providedApplicable midnight allowance OTOther exciting benefits e.g. Free Hyatt Hotel stays

Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified

Your Profile

Possesses minimum G.C.E. "O" levels.No prior experience is needed.1-2 years of experience in hotel or call centre operations will be an added advantage.Good communication, telephone, interpersonal and customer relations/service skills.Computer skills in the use of MS Office, email, Opera and PABX Systems will be an asset.A can-do attitude.Able to work shifts, weekends and public holidays.Mandrin speaking is preferred

Benefits

5 days work weekMedical/Dental/Optical benefitsStaff discountDuty meals providedUniform providedApplicable midnight allowance OTOther exciting benefits e.g. Free Hyatt Hotel stays

Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified