**Description:** You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Outlet (Host / Hostess) is responsible to assist with receiving guests in the hotel's restaurants, manages the inventory of the outlet, and assists the service colleagues whenever necessary. **Qualifications:** Ideally with a relevant degree or diploma in Hospitality or Tourism management. Good customer service, communications and interpersonal skills are a must. **Primary Location:** CN-91-Hong Kong **Organization:** Hyatt Regency Hong Kong Sha-Tin **Job Level:** Full-time **Job:** Guest Services **Req ID:** HON005134 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.