Job Description

HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay!*

Here’s why you will love it here: Recognition Programs and Rewards Excellent health care options, including medical, dental, and vision A people-first culture Go Hilton: Travel Discounts Program Hilton hotel rates worldwide. Perks at work: Employee Pricing platform Employee Assistance Program that supports your physical and mental well-being. Paid Vacation Time and Paid Sick Days 401(k) program with company match Tuition reimbursement programs Numerous learning and advancement opportunities And more!

Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties! If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

What will I be doing?

As a PBX Operator at Ocean Beach Club, you will be responsible for driving company success through performing the following activities to the highest standards:

Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness. Control follow-up logs are worked and completed Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview Commitment and dedication to our Spirit of Service culture is encouraged behavior to be displayed at all times Balance multiple responsibilities and prioritize duties based on importance with ease Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery Maintains any pertinent departmental log sheets, checklists and/or reports Assist with other departments as needed and carries out other reasonable requests by management

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement