Hampton Inn Columbia 
101 Woodcross Dr.
Columbia, SC 29212

Position Summary  

An Assistant Executive Housekeeper is responsible for ensuring the overall cleanliness of the hotel. The Assistant Executive Housekeeper will assist the Executive Housekeeper with all duties including training, room inspections, and inventory control to ensure 100 percent guest satisfaction.  

Responsibilities   

Monitoring and maintaining inventory control (linen, room supplies, etc.)  Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed  Inspecting rooms daily to ensure brand standards and overall cleanliness  Ensuring that all maintenance issues are reported immediately  Communication of room status to all divisions  Participating in all housekeeping department meetings, luncheons, and functions  Assisting with all training efforts throughout the housekeeping department  Embracing, enforcing, and promoting the QTR culture throughout the housekeeping department  Embracing and demonstrating the core ideology daily  Ensuring all rushed/transferred rooms are handled smoothly and efficiently  Ensuring that housekeeping carts are organized and ready for daily work  Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times  Promoting and encouraging team work at all times  Monitoring and logging key control  Has a strong knowledge of Executive Housekeeper duties in order to be able to back up this position  Providing information to guests about hotel services, facilities, and other amenities   

Requirements   

Prior housekeeping experience is required – experience in a hospitality setting is preferred  Strong initiative and work ethic  Punctual, reliable, and regular attendance  Strong attention to detail  Customer-service oriented and excellent interpersonal skills  Strong multitasking and organizational skills  Ability to work in a fast-paced environment  Excellent communication skills – verbal and written  Excellent time and project management skills