Hampton Inn Columbia
101 Woodcross Dr. 
Columbia, SC 29212   

Part-Time

Position Summary   

A Night Auditor is responsible for balancing the revenue and expense transactions which occur each day at the hotel. The Night Auditor is also responsible for performing Guest Services Representative duties.   

Responsibilities   

Closing and balancing all room accounts  Counting and balancing cash and credit card receipts  Balancing direct bill accounts  Verifying and balancing vouchers  Running a trial balance report  Investigating or analyzing out-of-balance situations  Making adjustments or corrections to accounts as needed  Printing and distributing various computer audit reports  Completing required revenue and expense reports  Preparing guest folios for Express Check Out  Knowledge of and ability to perform all Guest Services Representative responsibilities  Knowledgeable of hotel fire and safety procedures; monitoring and maintaining property security.  Ability to open and stock daily breakfast as needed  Providing information to guests about hotel services, facilities, and other amenities  Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.)  Listening and responding to guests’ requests or complaints and communicated these requests and complaints to appropriate team members  Balancing shift work and cash drawers  Knowledge of and ability to perform shuttle/van driver responsibilities as needed    

Requirements   

Prior front desk and/or customer service experience is preferred  Customer-service oriented  Excellent interpersonal skills  Strong initiative and work ethic  Punctual , reliable, and regular attendance  Strong attention to detail  Ability to work in a fast-paced environment  Excellent communication skills – verbal and written  Strong analytical and problem solving skills  Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways  Valid driver’s license and Department of Motor Vehicles Report (if applicable)    Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle   

This is a continuous recruitment job posting, meaning that we are always looking for customer-focused employees for our locations!