Hampton Inn Winston Salem 
1990 Hampton Inn Ct.
Winston Salem, NC 27103
 

Position Summary   

A Continental Host/Hostess is responsible for preparing and serving the daily free breakfast bar/evening refreshments, greeting each guest at breakfast/evening reception, and ensuring that guests are 100 percent satisfied.        

Responsibilities    

Providing personalized service to all guests  Setting up and maintaining the breakfast bar/evening reception in an attractive, organized, clean, standardized, and abundant-looking presentation  Taking inventory of food, beverage, and supplies needed for each day  Ordering or purchasing food supplies  Preparing foods such as fresh fruit, coffee, and juices from concentrate  Stocking coffee, juice, and milk machines or dispensers  Setting up services dishes/tray, utensils, cups, and other paper products  Clearing and cleaning tables as they are vacated, wiping up spills, and removing trash  Restocking self-service food and supplies as needed  Washing serving equipment and returning it to storage  Performing deep cleaning projects in the kitchen/work area as needed and maintain cleaning logs  Providing information to guests about hotel services, facilities, and other amenities  Providing information to guests about local attractions/services    

Requirements    

Prior food and beverage experience is preferred   Prior hospitality experience is a plus  Strong initiative and work ethic  Customer-service oriented  Excellent interpersonal skills  Punctual, reliable, and regular attendance  Strong attention to detail  Strong multitasking and organizational skills  Ability to work in a fast-paced environment