Hampton Inn & Suites   

111 Hampton Woods Ln.  

Raleigh, NC 27607

Position Summary   

A Room Attendant is responsible for the cleanliness and overall appearance of guest rooms.    

Responsibilities   

Vacuuming and sweeping carpets and floors    Mopping floors as needed    Dusting, brushing, polishing, and vacuuming furniture    Dusting and cleaning room decorations, appliances, and structural surfaces (e.g. wall fixtures, window sills, vents, etc.)    Changing linen and making beds    Cleaning showers, tubs, sinks, and bathroom items    Removing used guest amenities and trash    Replenishing guest amenities and supplies    Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance    Checking for damaged linens    Completing assigned deep-cleaning projects    Reporting lost and found articles, maintenance problems, or special room problems (e.g. pets in the room) to a supervisor    Maintaining storage rooms and stocking carts    Emptying linen from housekeeping carts into laundry cart    Recording room status on work assignment sheets    Providing information to guests about hotel services, facilities, and other amenities    Providing information to guests about local attractions/services      

Requirements   

Prior housekeeping experience is a plus    Strong initiative and work ethic    Punctual , reliable, and regular attendance    Strong attention to detail    Customer-service oriented and excellent interpersonal skills    Strong multitasking and organizational skills    Ability to work in a fast-paced environment