Position Summary

The Chief Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems. Additionally, this position is responsible for the overall safety and security of the hotel and its associates.

Responsibilities

•    Reviewing maintenance problems, complaints, and work orders to prioritize and schedule work assignments
•    Monitoring and inspecting assigned work
•    Troubleshooting, diagnosing, and repairing malfunctioning property systems and equipment, including electrical/mechanical
•    Inspecting property to identify potential and current needs
•    Planning and executing on-going appropriate maintenance programs
•    Estimating maintenance department expenditures for budget purposes and assisting with capital budget process
•    Soliciting bids from contractors, evaluating their proposals, and once contracted, ensuring work is completed to specifications
•    Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable code and regulations
•    Performing preventative maintenance assignments on a scheduled basis
•    Servicing the hotel’s pool, including adjusting chemicals and cleaning filters
•    Completing maintenance logs and updating all vendor/contractor files
•    Maintaining the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting, lights, etc.)
•    Maintaining a passing score on the Quality Oil maintenance and security audit
•    Maintaining Hampton service and product standards
•    Maintaining and coordinating on-call schedule for maintenance department employees
•    Maintaining and updating Material Safety Data Sheets (MSDS)
•    Maintaining and monitoring overall hotel safety for its guests and associates
•    Purchasing and controlling inventory for maintenance department within budget guidelines
•    Completing work schedules for maintenance department employees in a timely and effective manner
•    Recruiting, selecting, and training a skilled and motivated work force
•    Listening and responding to guests’ requests and/or complaints
•    Coordinating and maintaining effective relations with other departments in the hotel to promote guest service
•    Is aware of all departments’ roles and responsibilities. Coordinating with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.
•    Attending and participating in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues
•    Installing, maintaining, and repairing lounge/bar and restaurant equipment where applicable

Requirements

•    Prior maintenance experience is required
•    Prior maintenance experience in a hospitality setting is preferred
•    Proven working experience and knowledge of proper maintenance processes, means, methods, and standards
•    Knowledge of basic maintenance skills, including but not limited to: HVAC, water cutoffs, circuit breakers, hot water heaters, electronic door locks, mechanical, carpentry, landscaping, etc.
•    Strong initiative and work ethic
•    Punctual , reliable, and regular attendance
•    Strong attention to detail
•    Customer-service oriented
•    Strong multitasking and organizational skills
•    Ability to work in a fast-paced environment
•    Excellent communication skills – verbal and written
•    Excellent interpersonal skills
•    Excellent time and project management skills