**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. **Organization:** Quality, Safety & Risk Prevent **Job Summary:** JOB SUMMARY Serves as a quality improvement advisor to provide project management facilitation, education, and data analysis for improvement of systems and processes, with some guidance. Assists with the development and implementation of organizational strategies to improve clinical service, patient safety, and financial outcomes. . KEY RESPONSIBILITIES • Collaborates with departments, interdisciplinary teams, and external entities when necessary, to develop and implement strategies to improve care and processes. Navigates the organization to address and work through barriers and escalating when appropriate. • Assists department managers or other quality improvement teams in identifying, developing and monitoring both patient and staff outcomes. • Coordinates patient safety event analysis. Assists in development and planning for process redesign. • Summarizes findings to promote the prioritization of improvement initiatives. • Focuses on continuous improvement of organizational performance improvement activities and process engineering. • The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES • Change Management (Novice): Establishes a structured methodology for responding to changes in the environment or establishing coping mechanisms for responding to changes in the workplace. Makes sound recommendations in problem resolutions. Assists in testing and quality assuring solutions. • Communication (Novice): Clearly, effectively and respectfully communicates to employees or customers. • Time Management (Intermediate): Planning and exercising conscious control over the amount of time spent on specific activities. • Project Management (Novice): Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives. • Data Analysis (Novice): The ability to analyze data in an accurate manner. • Strategic Planning (Fundamental Awareness): The ability to define a strategy, or direction, and making decisions on allocating its resources. • Relationship Building (Novice): Develops cooperative internal and external relationships. • Prioritization/ Targeted Focus (Novice): Distill down needed work to focus teams with limited resources on critical path, while keeping the larger picture in mind. Effectively message and focus teams on critical path in light of larger efforts. • Identification/Evaluation for Harm Risks (Novice): Develop a process that identifies and reports patient safety risks, near misses, and adverse events. Integrate best practices and evidence-based mitigation strategies. Interpret and communicate findings. • Improvement Methodology (Novice): Lead teams in quality and performance improvement methodology, including facilitating opportunity analysis, key driver diagrams, performance measure requirements, and PDSA improvement cycles (EA, FMEA, CTQ) • Data Transformation into Information (Novice): Create and Interpret data findings through appropriate methods of data visualization. Identify opportunities for improvement, translate into improvement plans, and develop requirements to support improvement initiatives • Healthcare Organizational Dynamics (Novice): Demonstrate knowledge and impact of quality, value, and patient-centered care in the current and future healthcare landscape and continuum of care • Front of Room Facilitation (Novice): Helping people manage The information they already possess or can access to achieve a necessary result in a timely and collaborative manner. Guide The process and structures activities using a particular facilitation methodology without content knowledge or subject matter expertise. • Judgement and Decision-Making (Fundamental Awareness): Able to make decisions effectively and accurately in an environment which may be fast-paced or changing. Considers a wide range of alternatives, including those which may fall outside of the scope of the task at hand, before making a decision. • Regulatory Compliance (Fundamental Awareness): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. **Core Accountabilities:** Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance. Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement. Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements. Team Interaction: Individually contributes to project/ work teams. **Core Capabilities** **:** Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. **Position Qualifications:** **Responsibilities:** **Certifications:** **Work Experience:** Relevant Work Experience **Experience Level:** 1 year **Education:** Bachelor's Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled