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SUMMARY

The ACE Hardware Sales Associate is responsible for processing and stocking of product, building and filling displays, receiving cash from customers or Associates in payment for goods or services in a quick and friendly manner while providing genuine customer care. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quicklyProcesses and stocks deliveries and back stockBuilds and fills displaysPerforms product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.Ensures proper handling of all forms of tender and coupons.Processes and is accountable for other services handled at the register.Answers incoming phone calls using proper phone etiquettePerforms fixed activities as assigned.Assists with store maintenance and cleaningFollows all store and department policies and procedures.Other duties may be assigned.

 

KEY ATTRIBUTES

FriendlyExcellent people skillsGood organizational skillsQuick reaction/response time

 

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

 

EDUCATION and/or EXPERIENCE

Some hardware knowledge

 

LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Write routine reports and correspondence Present information and respond to questions from customers or associates

 

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication)

 

CERTIFICATES, LICENSES, REGISTRATIONS

This position has no required certifications, licenses, or registrations

 

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterKnivesApronUniform per store policy

 

PHYSICAL DEMANDS 

       Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 25 pounds

       Frequently (Between 1/3 to 2/3 of the time)

ClimbBalanceStoopKneelCrouchLift and/or move up to 50 pounds           

       Occasionally (Less than 1/3 of the time)

SitOverhead liftingCrawlSmellLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colors

 

WORK ENVIRONMENT 

OccasionallyOutside weather conditionsWork in high placesFumes or airborne particlesToxic or caustic chemicalsRisk of electrical shock

Noise Level

Moderate in most areasHigh in areas with lumber processing equipment

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location