Plano, US, USA
9 days ago
HC & Insurance Operations Processing Sr Rep
Job Description • Understand, Gathering and Prepare the requirements for Business. • Works under supervision with internal and external teams to understand customer requirements • Ability to elaborate on the details of a project • Collaborate with Automation Engineers, Machine Learning Engineers, Data Analysts and Business Intelligence Analyst to execute deliverables. • Must possess technical writing, decision making, and problem-solving skills. • Must possess strong command over English language. • Must be flexible with working hours – may require to work in UK or US Shifts depending on the business requirement. Skills  Appropriate mathematical knowledge  Strong communication and critical thinking skills  Strives for professional development  Customer focused  Working Knowledge of (any) job associated programming languages (Python, D3, Javascript, HTML5, SQL, PowerBi, Tableau, Azure Cognitive Services, Power Platforms) Education and Experience Graduates or nearing course completion   Grade 4 Job Description - In these roles you will be responsible for: -Analyzes data, formulates conclusions and provides summary analysis for leadership - Monitors trends and elevates issues due to data variances - Engages end user to determine information requirements - Interfaces with customers to set expectations regarding report availability and SLAs - Monitors report and data availabilities and proactively communicates with customers on delayed reports/data sets - Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions - Regularly exercises discretion and independent judgment on business matters - Implements work plans and schedules as assigned - Designs, drives and implements reporting to support the business - Collaborates with other groups - Provides feedback to help improve processes - Monitors industry trends Required Skills for this role include: - University Degree - Strong and effective communication (both written and verbal) with colleagues, business leaders, and external stakeholders including customers - Proficient in Advanced MS Excel, SQL Server. - Proficient in Reporting tool like Power Bi - Creating smart & impactful PowerPoint presentations Preferences: - Develop/improve statistical and predictive modeling algorithms and visualization to fit the use cases. - Experience in Advanced Excel Application and Automation reports (VBA/Visual Studio) - Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.
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