Amman, Jordan
1 day ago
HC Senior Associate

Line of Service

Internal Firm Services

Industry/Sector

Business Services

Specialism

HR Function

Management Level

Senior Associate

Job Description & Summary

The HC Senior Associate - Offboarding is responsible for executing a structured, compliant, and regionally tailored offboarding process. This role ensures seamless coordination across HR systems, compliance with local regulations, and timely communication with stakeholders.

Responsibilities

Process Execution & Compliance -

Validate and approve resignation workflows in Workday and Sapience. Ensure integration between Workday and Sapience is functioning correctly.Trigger and monitor the Exit Checklist process, coordinating with IT, Finance, L&D, and local HC teams. Manage country-specific requirements such as medical insurance cancellation and clawback verification.

​Final Settlements & Documentation -

Draft and validate final settlement (FS) documents. Coordinate approvals with local HC and Finance teams. Share approved FS with the employee and ensure all deductions/payments are entered into Sapience. Draft and archive experience letters as part of the Exit Checklist.

Regional Governance & Deviation Management

Apply a “why not” lens to assess regional deviations from standard processes due to legal or regulatory constraints. Use a classification framework to categorize deviations as low, medium, or high.

System & Reporting Oversight

Monitor offboarding-related reports (e.g., R008A Terminated Worker Job Details). Collaborate with digital transformation teams to ensure reporting accuracy and automation.

Skills & Attributes

Strong understanding of HR systems (Workday, Sapience). Attention to detail and ability to manage compliance-heavy workflows. Clear communication with stakeholders across HC, Finance, and regional teams.Analytical mindset for reconciliation and deviation analysis.

Additional Context

The role is embedded within the HC Shared Services team, with a growing scope that includes governance enhancements and technical support for exit processes. Candidates for this role are evaluated on reasoning, communication, and organizational skills, with emphasis on time management and client relations.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services, Human Resources Assistance {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

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