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Short DescriptionAppointment scheduling to patients PCP within 7 days or discharges. If patient has no PCP, assist with obtaining PCP and schedule appropriate appointment within set guidelines. Facilitate patient discharge from 24/7 Emergency Department by coordinating/scheduling follow-up appointments.
Works closely with both primary care physicians and physicians in all specialty areas to coordinate patient’s care plan for consultations, procedures, testing, surgeries or other services as ordered by the treating ED provider. Verify insurance coverage and demographic information. Collect and receipt patient payments
Responsible for retaining patients in the Cooper Health System whenever possible by scheduling directly in Centricity Business system, Central Scheduling, or calling physicians’ offices directly
Schedule patients for appointments with community services when appropriate. Ability to work collaboratively with and communicate with multidisciplinary teams on behalf of the patient. Inform patients of billing policies and managed care referral and/or pre-authorization requirements
Assists patients and their families with obtaining referrals from PCP to needed specialist when needed. Provides support and counseling to patients and families as appropriate. Communicates with referring providers as appropriate to address patient and physician needs.
Partners with patients, families, the interdisciplinary team and community resources to provide well-coordinated, timely, and exemplary care. Serves as a resource for community resources
Track and report weekly on all scheduled services. Float to other ED Registration work areas, as needed, to assist with patient access to Cooper services. Position will cover all discharged patients on IP units, CDU, Urgent Care Centers, Cooper Camden ED, Salem ED, and other hospital-based care areas as deemed in scope
Minimum 3 yrs. experience in a high volume ambulatory medical practice, emergency department, or hospital admissions.
Education RequirementsHigh school diploma required; some college preferred.
Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact HRRecruitment@CooperHealth.edu View Apply Start Completed Application FAQsSoftware Powered by iCIMS
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