Job Overview

We are looking for an experienced professional to join our dynamic team. Human Capital Management focuses on the employee lifecycle by directly overseeing processes related to managing employee data. The role of HCM Specialist is crucial in ensuring the effective utilization and optimization of Workday’s HCM platform to support HR operations and strategic initiatives within the organization. This role requires a blend of technical expertise, strong understanding of HR operations, excellent analytical skills, and the ability to collaborate effectively with stakeholders and cross-functional teams.

Key Responsibilities

Responsible for end-to-end HCM processes, maintaining employee record and executing updates for employees and contingent workers with accuracy of data managementManage other administrative tasks as part of the daily operationsHandle employee concerns and foster a strong and positive customer experience in an efficient and highly satisfactory mannerParticipate in testing activities, identify, and raise issues to ensure seamless deployment of system changesDocument processes and procedures to facilitate knowledge sharing and ensure that knowledge base is up to dateUpdate or create training materials depending on the needs and train new membersProvide end-user support, T2 troubleshooting issues, and providing guidance on system functionalityEnsure data integrity and accuracy of the data by performing validation checksDevelop and maintain reports, dashboard and analytics to provide insights into metrics and trendsLead or participate in projects related to operations, implementation of ideas and process optimizations

Key Capabilities/Experience

Minimum 3 years of proven experience as HCM Specialist or similar role, with in-depth knowledge of the HR processesStrong analytical and problem-solving skills with a keen attention to detailsExcellent communication skills with the ability to collaborate effectively across different levels of organizationAbility to identify problems and find appropriate solutionsCan significantly contribute to process improvementsFast learner, self-starter with can-do attitude and positive mindsetExperience with Workday is a plus

Minimum Qualifications

Ability to prioritize and manage multiple tasks in a dynamic work environmentWith intermediate to advanced Microsoft proficiency especially excelAbility to work in a fast-paced environment with minimal supervisionCan lead through influence without direct authorityComfortable in giving solicited and unsolicited feedback