This individual will manage the overall coordination, planning, and execution of programs and are responsible for planning and logistics while providing unparalleled levels of customer service and stakeholder management.
Scope
The scope of this position is dependent upon assigned account/programs. Will vary from client to client and program to program.
No direct reports.
Reporting and Working Relationships
Reports to Director or Manager level. Working relationship with clients and third-party suppliers. Interacts with internal departments including, but not limited to, Sourcing, Creative, Registration, Supplier Relations, Accounting, Sales, and Operations.
Primary Responsibilities
30%
RELATIONSHIP MANAGEMENT: Day-to-day client contact and works closely with client to ensure objectives are executed. Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction.
20%
PROCESS MANAGEMENT: Utilizes business program/event management systems to manage project from intake through final bill completion. Creates SOWs, budgets, and maintains client and business proprietary systems. Works with accounting to complete final bill, reviews final billing prior to final invoicing to client. Maintains accurate records, system input, and complete file management as outlined in applicable policies and procedures. Works on special projects as assigned.
20%
CONTRACT MANAGEMENT: Initiates and executes supply agreements & contract creation process through use of the Contract Lifecycle Management System (CLMS). Minimizes exposure to contractual risks in external relationships. Provides regular status updates to management and escalates unresolved issues for resolution.
15%
PROJECT & LOGISTICS MANAGEMENT: Manages overall project timeline and deliverables including client expectations, business objectives, and people impressions. Coordinates food and beverage, transportation, hotels, air, and staffing as needed. Responsible for understanding and communicating established Health Care Professional (HCP) Meeting guidelines to the meeting stakeholder, as well as to the HCP.
15%
FINANCIAL MANAGEMENT: Responsible for capturing and updating business management systems with accurate financial information as needed. Manages overall program budget, reviews and audits all program related billing for accuracy. Tracks and reports expenses to clients and communicates changes to them on a consistent basis. May initiate and reconcile supplier payments.
Qualifications
1. Bachelor degree or equivalent experience required.
2. 1-3 years of experience in event or meeting management including budget maintenance and HCP or Pharma experience desired.
3. Prior experience in developing and maintaining key client and supplier relationships desired.
4. Excellent computer skills, knowledge of Microsoft Office tools and Cvent & ability to learn new technology quickly.
5. Prior experience in effectively handling multiple projects/demands.
6. Ability to travel approximately 30%.
7. Ability to co-locate on client’s campus 2-3 days/week in East Hanover, NJ
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job
Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.
Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.
Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to peopleanddevelopment@maritz.com.