Head and Neck Pathology Medical SecretaryBand 4 AfC Equivalent Main area Head and Neck PathologyGrade Band 4 AfC EquivalentContract PermanentHours Full time - 37.5 hours per week Job ref J206-VIA4401Site Guy's HospitalTown LondonSalary Up to 31,539 per annum depending on experienceClosing 06/10/2022 23:59Interview date 17/10/2022The place to work in pathology We are looking for top talent to join the UKs leading and fastest growing pathology companya scientific organisation with a clinical purpose. Working in partnership with our service partners, Guys and St. Thomas Hospitals, Kings College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.Job overview This week Viapath re-branded to Synnovis, signalling our desire to transform and improve local pathology services with benefits for patients, clinicians and our employees. If you havent yet applied for a role at Synnovis, please hurry, the closing date for this role is 06/10/2022 and it would be great if you could join us on the next stage of our exciting transformation journey Are you interested in developing your administrative knowledge and skills within an expanding, innovative pathology/science based laboratory which looks at the causes of cancer and effects of disease in pathological tissue. The Head and Neck Pathology department is looking for an enthusiastic, self-motivated Band 4 Medical Secretary to join the Synnovis Head and Neck administrative team at one of the leading national NHS Foundation TrustGuys and St Thomas Hospital based in Central London, with iconic views of the London Eye and Houses of Parliament. The ideal candidate will be a quick learner, good team player and keen to develop their administrative and people skills through interaction with patients and fellow colleagues (both clinical and non-clinical) in support of our diagnostic service This office based role is a patient focused role will give you the job satisfaction that comes from knowing we are putting patients first. You will be assisting a group of scientists/clinician who are experts in histology and pathology which provides an important service for the NHS.

Main duties of the job The post holder will help in the day-to-day running of the office and provide support to the Operations Manager. Other main duties to include maintenance and updating of the office protocols relevant to the section, and the implementation of the Departmental Health and Safety procedures, within the office area. The post holder will also provide training, administrative and secretarial duties and support for the service under the direction of the Tissue Sciences Office Manager and Clinical Lead Consultant Pathologist. The post holder will work flexibly with Band 4 Medical Secretary to provide cover in times of absence. To liaise with the Office Manager on matters relating to administration and supervision of the office unit, to be responsible for the new or junior staff in respect of office procedures. To liaise with the Trusts Information Technology Unit and the Cerner Pathnet Team on matters relating to the departmental computer. To liaise with the medical and technical staff on all clerical matters (both external and internal clients). The team is based at Guys Hospital with iconic view of London skyline of the Shard and the iconic Borough Market within a short walking distance. It is a small skilled team of two staff covering the Head and Neck Pathology service which is UKAS accredited and one of the leading NHS hospitals in its field.

Working for our organisation Synnovis is one of the biggest private pathology provider working alongside the two largest NHS Foundation Trusts in London (Guys and St Thomas Hospital and Kings College Hospital) Synnovis Head and Neck Pathology department based at Guys Hospital provides a service to Guys & St. Thomas and Kings Dental Institute and external clients continues to be one of the most exciting departments to develop your career.The department is situated in a major teaching hospital, and referral centre. Processing over 5,000 Histological and Dental samples. The department is currently in a dynamic state of growth with Pathology accounting for 70% of cancer diagnoses.Guys and St Thomas Hospital Foundation Trust is a major emergency and specialist teaching Trust which has all the specialties associated with a fascinating and career defining case load including: Womens Services, Foetal Medicine, Haematology, Oncology, Transplantation, is also home to the Evelina Childrens Hospital and the newly opened Cancer Centre on the Guys site. You will be close to the vibrant Borough Market and the South Bank, which are exceptional London locations; perfect places to work and relax next to such iconic venues as Big Ben, The London Eye and The Shard! The department routinely provides the diagnostic service between 9am and 5pm, Monday to Friday. For an informal visit or discussion about the job, please contact : Parvinder Bahia, Tissue Sciences Office Manager Parvinder.Bahia@gstt.nhs.uk

Detailed job description and main responsibilities Duties and Responsibilities 1.Management, Organisational and Administrativea.To supervise junior A & C staff and to plan and organize the office work area.b.To inform the Office Manager of staff performance levels.c.To identify and meet appropriate training and development needs.d.To organise and implement effective cover to ensure the workload of the specific specialty sections is processed in a timely and efficient manner.e.To receive and tactfully provide advice and instruction to visitors, staff and patients. 2.Secretarial Services a.To establish and maintain high standards of work within the office area by the communication and receipt of routine, complex or sensitive information.b.To maintain and update as required standard operating procedures covering all aspects of activities within the office area in relation to the provision of the sub-specialist Histopathology services.c.To provide secretarial assistance to the sub-specialist Consultant Histopathologist in co-ordination with other secretaries within the department.d.To type pathology reports and letters, this will require use of audio typing equipment.e.Requirement to touch type, minimum audio typing speed of 45 words per minute.f.To liaise with the Multidisciplinary Team (MDT) Meeting co-coordinator and Consultant Histopathologist in identifying cases required for the weekly MDT meetings.g.To assist the MDT co-coordinator in obtaining any previous Histopathology from throughout the region, as required for the MDT meeting.h.To organize couriers for the sub-specialist Histopathologist when required.i.To maintain the departmental filing systems to an acceptable standard.j.To ensure the provision of an effective telephone answering service for the sub-specialist Histopathology sections of the department.k.To maintain professional competency and dexterity in those precision based, physical tasks (keyboard skills), and maintain the levels of concentration required maintaining a quality service.l.To locate and despatch specimens; collect and sort out daily mail.m.Assist in preparation for meetings by obtaining required information for attendees as and when required.n.Answer telephone enquiries in a polite, courteous and efficient manner and deal with these enquires in an accurate and timely manner, maintaining patient confidentiality at all times.o.Comply with any requests to print and fax or post patients results to appropriate people, maintaining patient confidentiality and complying with Data Protection Act at all times.p.Attend team meetings as and when required and take minutes of team departmental meetings and distribute to attendees as and when required.q.Prioritise own workload to ensure reports are dealt with appropriately and in a timely fashion.r.Build and maintain working relations with all members of staff, and promote effective teamwork.s.Liaise with the Trust and Synnovis Finance in the invoicing for private patient services for the Head and Neck Department. 3.Clinical a. To enter clinical information and laboratory results onto the Cerner Pathnet System or an alternative database as required. 4.Generala.Compliance with local and national policies for the safe secure and confidential processing, and storage of patient and other laboratory informationb.Maintain integrity and accuracy of laboratory database where appropriatec.Be proactive in escalating any possible issues that may impact on service delivery to senior colleaguesd.Follow policies and procedures in own work area and may propose changes to such policies and procedurese.Responsible for maintaining the stationary stock within the departmentf.Assist in the training of new staff members by demonstrating duties undertakeng.Ensure workplace and work station are kept at departmental standardh.Build and maintain working relations with all members of staff, and promote effective teamworki.Undertake mandatory training as required by employer and Synnovisj.To maintain and promote the professional image of Synnovisk.Work within remits of confidentiality when dealing with issues of a sensitive naturel.Undertake a period of departmental training and competence assessmentm.To participate in an annual appraisal cycle, and be assessed against competences of the role.n.Maintain knowledge and skills as identified by the appraisal cycleo.Observe and adhere to local and national health and safety policies. 5.Special Working Conditions a.Undertake tasks which require repetitive, mental or physical effort within the boundaries of health and safety policyb.Frequent periods of concentration required for transcribing minutes and typing complicated documents such as patient reportsc.Exposure to distressing or emotional circumstances are rare due to limited need for contact with patientsd.Frequent periods of sitting in a restricted position whilst inputting data into the computer systeme.Required to use VDU equipment for significant proportion of the dayf.Undertake handling of biological specimens in a controlled environmentg.The post holder may be required to carry out additional duties in line with their roleh.May be required to work shifts or provide out of hours cover as determined by departmental service need and as directed in individual contracts of employment 6.Procurementa.To assist the Operations Managers in requisitioning and maintaining adequate supplies of office consumables. 7.Health and Safety a.To ensure departmental health and safety procedures are upheld b.To ensure that staff monitor frequent exposure to a potentially highly unpleasant environment, VDUs and chemical substances, and follow safe working practices that limit the daily exposure to biological hazards. 8.Quality a.To establish and maintain high standards of work in the office. 9.Training and Developmenta.To ensure that all other A & C staffs in the office are trained and proficient in the tasks of the Histopathology sections.b.To be responsible for his/her own continuous professional development c.To participate in an annual joint review Please apply to learn more.Person specification QualificationsEssential criteria Good all round Education to a minimum of GCSE or equivalent Office and computer skills (Word, Excel and Access) Excellent written and spoken English and numeric skills Audio typing skills and typing speed of 45wpm Excellent communication skills, verbal and writtenDesirable criteria LCCI private secretarys certificate/ Diploma/ AMSPAR ExperienceEssential criteria Experience of secretarial / administration workDesirable criteria Previous experience in a training role Previous experience in the organising, supervising and monitoring of workflow within an administrative environment Skills & KnowledgeEssential criteria Computer literate High degree of numeracy Good communication skills, both written and oral Good interpersonal and team working skills Organisation and Planning Accuracy Computer skillsDesirable criteria Participation in staff appraisal Training and Development Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce we offer a competitive benefits package. As well as offering competitive salaries, all employees are also entitled to:Contributory pension scheme Generous annual leave entitlement Performance related pay Annual incentive plan for allemployees Ground breaking developmentopportunitiesSafeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email recruitment@synnovis.co.uk Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion. Thank you for your interest in Synnovis.Employer certification / accreditation badgesDocuments to downloadJob Description & Person Specification (PDF, 272.4KB) Apply online nowFurther details / informal visits contactNameParvinder BahiaJob titleTissue Sciences Office ManagerEmail addressParvinder.Bahia@gstt.nhs.ukIf you have problems applying, contact AddressSynnovis Open Monday to Friday 9am to 5pmTelephone01629 690824