**Description** The Head of Asset Protection is a strategic leader responsible for developing and implementing comprehensive asset protection strategies that safeguard company assets while minimizing operational shortage, theft, and fraud. This role requires a balance between strategic oversight and hands-on involvement in investigations, safety protocols, and security measures. This is an in-office role, Monday - Friday, based in Miami, FL. **Key Responsibilities:** + **Strategic Leadership:** Develop and execute a robust asset protection strategy aligned with company goals. Analyze trends and data to identify risks and opportunities for improvement. + **Operational Oversight:** Monitor and manage operational shortages, ensuring compliance with policies and procedures. Collaborate with store and facility management to implement best practices. + **Theft and Fraud Prevention:** Design and implement initiatives to reduce theft and fraud, including training programs for staff and audits of existing security measures. + **Investigations:** Lead and conduct thorough investigations into theft, fraud, and safety incidents. Collaborate with law enforcement and legal teams as necessary. + **Safety and Security:** Oversee the development and implementation of safety and security protocols to protect employees, customers, and assets. Conduct regular assessments and training to maintain high safety standards. + **Cross-Functional Collaboration:** Work closely with various departments, including operations, human resources, and legal, to ensure a unified approach to asset protection. + **Reporting and Analysis:** Prepare and present reports to senior management on asset protection metrics, trends, and initiatives. + **Team Management:** Recruit, train, and develop a high-performing asset protection team, fostering a culture of accountability and continuous improvement. **Minimizing Operational Shortage** + Achieve shortage reduction goals for all stores + Understand and respond to shortage processes and analytics. + Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. + Ensure all Asset Protection shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. + Strictly adhere to all budget guidelines established in stores + Cash Handling Management Process: Perform cash audits and deposit investigations to fully account for store cash. + Conduct store audits to identify problem areas or procedural deficiencies + Detect and identify potential shrink opportunities within our operational core compliance + Build and maintain store partnership through management meetings & huddles; coach and mentor colleagues regarding asset protection policies and procedures + Participate in conducting store level audits + Communicate with supply chain about current stock and potential issues with orders **Mitigating Theft & Fraud** + Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. + Maximize utilization of all available merchandise protection tools and resources (alarm equipment, Cameras) to address loss in stores. + Ensure consistent execution of all prevention resources/tools to proactively combat external loss. + Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. + Maintain appropriate confidentiality thorough internal investigations; partner with store leadership and Human Resources to address associate behavior and take corrective actions. + Maintain accurate records and reports of all identified theft activity and related follow up; communicate reporting as necessary. + Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. **Maintaining a Safe & Secure Environment** + Drive achievement of accident reduction goals for General Liability and Workers Compensation for stores. + Conduct regular Asset Protection safety audits for compliance of all accident and critical incident preventative standards and programs. + Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. + Participate regularly in store conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. + Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. + Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms and cameras. + Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. + Train store leadership and associates, as well as Operations and Human Resources, on current Asset Protection initiatives and programs. + Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. **Qualifications:** + Bachelor’s degree in criminal justice, business administration, or a related field. + 10+ years of experience in asset protection, loss prevention, or related fields, with at least 5 years in a leadership role. + Strong analytical skills and the ability to interpret data to drive decisions. + Excellent communication and interpersonal skills. + Proven experience in conducting investigations and managing security operations. + Knowledge of relevant laws and regulations related to theft, fraud, and workplace safety. **Key Competencies:** + Strategic thinking and problem-solving abilities. + Strong leadership and team-building skills. + Ability to work in a fast-paced, dynamic environment. + Attention to detail and a commitment to maintaining high standards. EOE/Vets/Disability