A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

WPB Credit and Financial Crime Risk Control - Credit Control Services

We are currently seeking a high-caliber professional to join our department asHead of Credit Control Services.

Principal responsibilities

Oversee the onshore and offshore WPB’s underwriting and collections operations function
Act as the first line of defense Control Owner of credit related controls ensuring effective monitoring and mitigating of credit risk for WPB
Partner with product teams and risk function to review and optimize credit policies for sustainable business growth
Monitor and analyze the loan portfolio ensuring timely actions when deterioration is observed
Manage external stakeholder relationship including credit bureaus and debt collection agencies for ongoing improvement in underwriting and collections operations effectiveness and efficiency
Ensure team operation is in full compliance with the Bank’s policies, regulatory standards and requirements
Being a change champion to drive future state architecture of the underwriting and collections operations