Responsibilities include, but are not limited to: Manage all Enterprise Loan Operations functions, supporting business partners across business lines. Develop an effective Operations organizational structure with high performing teams that support the needs of the business. Establish Loan Operations departmental goals, objectives, and operating procedures. Participate in strategic and operational governance processes and long-term planning. Lead implementation of operational processes and procedures which contribute to improved cost, quality and productivity. Drive innovation that creates operational excellence by establishing strong control processes and performance metrics to monitor operational success against objectives. Develop, track, and manage the annual Loan Operations budgets. Partner with stakeholders to promote continuous improvement and operational best practices across the company. Keep current with trends, issues and products in the Operations industry.