8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
Job Description: Marketing Tier 1 Initiatives PMO (Program Management Office)Position Title: Head of Global Marketing PMO
Department: Marketing
Location: Remote
Reports to: VP, Marketing Operations, and Analytics
Overview: 8x8 is going through a major transformation, and we need your help! As the global marketing lead for PMO, this role is a vital force within the marketing organization, driving the success of our top initiatives as we rethink our web, brand, storytelling strategies and operational efficiencies. This dynamic role involves optimizing and tracking Tier 1 programs and project performance, ensuring that every milestone is met on time and with precision. In this role you'll manage critical projects from inception thru execution and your contributions will be key to delivering high-priority projects on time, and to the highest quality standards, making a significant impact on the organization’s goals.
Key Responsibilities:
Reimagine how we work across the marketing teams
Help us build for scale, while driving operational efficiency:
Create and drive cross functional workstreams/project plans for Tier 1 initiatives
Build and track project progress thru project status reports.
Align with cross-functional teams and coordinate with functional project managers
Streamline our Processes to create an agile work environment
Build a tiered model for Marketing prioritization
Focus on top initiatives with the largest impact to the business
Discover and eliminate duplicative work
Prepare and distribute project documentation
Identify potential risks and challenges to delivery, implementing risk management strategies to proactively mitigate issues and minimize disruptions
Change leadership
Operationalize organizational change management initiatives, aligning with marketing leadership to support, and champion desired business outcomes
Communicate the impact effectively on behalf of all levels, from individual contributors to the highest leadership levels
Communication and Collaboration:
Collaborate with Marketing Leaders to help define and operationalize stakeholder management and engagement on high priority initiatives
Facilitate effective communication within the project teams and with stakeholders
Deliver project management standards and best practices
Continuous Improvement:
Identify and implement process improvement opportunities.
Deliver standardized PMO processes and templates
Qualifications:
Education:
Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s Degree in Business or PMP (Project Management Professional) certification preferred
Experience:
10+ years experience of progressive responsibility in marketing PMO or related functions
Experience creating and scaling a marketing PMO
Enterprise-level marketing organization experience
Experience with project management tools (e.g., MS Project, JIRA, Asana)
Skills:
Strong organizational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency with Google Suite
Attention to detail and problem-solving skills.
Attributes:
Ability to work independently and as part of a team.
Strong analytical and critical thinking abilities.
Proactive and adaptable to changing project requirements.
Working Conditions:
Full-time position.
Remote flexibility.
se add Job Summary, Responsibilities and Qualifications
The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.
Salary Ranges:
$158,625.00 - $264,375.008x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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