The Head of Global Process Owners (“GPO”) will be responsible for leading and managing the GPO function within the finance organization and will act as the lead for the Record to Report (R2R) process. The role will work closely with other functions (IT, HR and business units) in developing and implementing plans, programs and initiatives in line with the company‚ its strategy and goals. The role will also involve coaching and mentoring employees on GPO methods and tools.
The Head of GPO is responsible for setting the strategic direction for the assigned end to end process(es) globally and ensuring compliance with relevant corporate policies. They will use their professional expertise to ensure that the assigned processes are fully documented, communicated and operated by the relevant finance teams.
The Head of GPO will be responsible for driving continuous improvement efforts and initiatives to improve operational efficiencies and processes and be responsible for developing, documenting, monitoring and reporting process performance metrics to ensure continuous improvement initiatives are successful. This position requires strong problem-solving, analytical, communication, change management and organizational skills, as well as the ability to work collaboratively with stakeholders across the organization.
They will be expected to identify and recommend improvements to increase customer satisfaction, reduce costs, and improve overall business performance. The successful candidate will be highly motivated and organized.
You Will Set the strategic direction for the process(es) and ensures compliance with corporate policies and external regulatory requirements.Lead and manage the Finance organisations GPO functionAct as the lead GPO on R2RIdentify best practices within and outside the company and serving as a channel for best-practice sharing and adoption across functions and business units Maintain effective communication with all stakeholders to ensure successful implementation of Continuous Improvement and change management initiativesAct as the key point of contact on all process matters and identify, analyze and prioritize Continuous Improvement opportunities.Lead the finance interactions with IT and as part of the planning process propose and prioritise process design initiatives and manage the approval/rejection of business cases for change requests Co-ordinate and lead cross-functional teams and manage the Global/Regional Process Owners to drive global execution of standardisation, automation, process excellence and continuous improvementCreate and maintain a culture of Continuous Improvement within the finance organization, encourage and drive the generation of continuous improvement ideas within the process networkResponsible for new process design and implementation across functional areas Manage initial deployment and prioritise portfolio of change initiatives that impact overall processResponsible for overseeing the definition, measurement, and establishment of initial Service levels and SLA/KPI targets for the functional areaProvide commentary on end-to-end process performance KPIs /SLA and monitor and address exceptionsSet targets and measures for process performance and ensure process performance meets critical business requirementEnsures, owns and maintains process documentation and process level master data and monitors complianceOptimise the operation of the shared services organisation within the process scopeReview and provide inputs to corporate policies and proceduresSupport compliance with all internal policies and external compliance requirementsIdentify training needs and develop and deliver training programs for regional Process Owners and local users/super users RequirementsTravel - Occasional international travel may be required
Education - University degree and professional finance/accounting qualification
Licenses/Certifications - Ideally Lean/Six Sigma certification or equivalent
Experience:
Proven experience of delivering process optimisation / continuous improvement in a Finance function ideally combined with accounting professional qualifications and experienceProven work experience as a Global Process Owner or similar role with responsibility for driving process improvements and efficiencies.Strong project management skills and proven experience of driving changeOutstanding analytical skills, used to working with data and making data driven decisions to improve efficiency andproductivityExcellent communication and leadership skills and experienceExperience of managing a team across different locations and ideally timezonesIdeally experience of working in an international organisation liaising with people in multiple locations/timezonesStrategic thinking, strong business acumen and excellent understanding of the global business model and operationsDeep knowledge of the end-to-end finance processes and SSC procedures and service levelsDetailed working knowledge of ERP systems and set up along with solid understanding of systems and automation tool that enable process operations, Hands-on experience of MS Dynamics ERP functionality and operations preferredSignificant experience in accounting, risk management and internal controlsStrong track record of customer focus and ability to manage and influence diverse stakeholders and drive changeExcellent understanding of the critical success factors for process ownership as reliable, effective and efficient process management & governance modelAbility to understand and contribute to the commercial issues of the business and reflect these within the process design and operationAbility to interact with and influence business leaders, key stakeholders and employees in an effective and efficient manner Ability to embed a culture of continuous improvement and leading practice Implementing a rigorous framework for monitoring process performance and managing continuous improvement initiatives across to help realise greater efficienciesOptimising use of technology to enable process operation
Other
Strong leadership skills with the ability to inspire and motivate teams towards a common goalAbility to influence and persuade stakeholders and manage any conflict effectivelyOptions Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Want to be the first to hear about new opportunities? Receive email notifications about our latest career opportunities, news and updates directly to your mailbox. Click here to sign up. Application FAQs