MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

Responsible for leading development and implementation of MediCard’s technology strategies supporting both transformation agenda and delivery of business results. The Head of IT plays a key role in shaping MediCard’s technological direction, driving innovation, and ensuring technology initiatives align with business objectives.
The primary responsibilities include innovation and research, technical leadership, application development and support, infrastructure and technology operations management, cybersecurity and compliance, budgeting and resource allocation, strategic planning and execution, and communication and stakeholder engagement.

ROLES AND RESPONSIBILITIES
1. Communicating technical strategies, challenges, and achievements, translating complex technical concepts into understandable language for non-technical audiences and senior internal and external stakeholders. This is crucial to align technology initiatives with overall business objectives and gain the support of key decision-makers.2. Collaborating with Division / functional heads to ensure that technology strategies align with overall business objectives.  This involves defining and refining IT roadmap and prioritization of initiatives to support MediCard’s transformation agenda and business requirements.3. Evaluating and implementing scalable architectural designs. This responsibility involves assessing the technology infrastructure of MediCard and designing solutions that can adapt to current and future business needs.  4. Ensuring compliance with regulatory requirements and industry / AIAPH / Group standards to safeguard sensitive information by implementing data protection measures such as access controls, regular audits, and employee training on data security best practices.5. Managing technology budgets and resource allocation to maximize the impact of technology solutions while staying within budget constraints, including monitoring of expenses throughout project lifecycles.6. Leading technical teams through agile development methodologies, enabling teams to adapt quickly to changes and deliver high value to customers efficiently. The Head of IT leads in promoting open communication among team members, breaking down silos between functions / departments, and encouraging knowledge sharing, which leads to increased productivity and better outcomes for projects.7. Monitoring system performance and reliability, continuously tracking key metrics to ensure overall health of technology infrastructure and to identify any potential issues before they escalate into major problems. This helps minimize downtime and ensures that the technology infrastructure runs smoothly.8. Identifying and mitigating security vulnerabilities to proactively identify weaknesses in the system and ensure operational continuity amidst evolving digital threats.KPIsNetwork / technology operations downtime
Cost savings and productivity gains from infrastructure and tech operations programs
Internal customer experience
Communications Communication with key internal (senior leaders within MediCard, AIAPH and Group)  and and external stakeholders on tech infrastructure and operations matters
Partnering with vendors / suppliers to deliver key initiatives and ongoing tech infrastructure and operations
BUSINESS SKILLSPeople leadership: ability to engage, grow, retain talent and build a high-performing team
Collaboration and stakeholder management / able to influence
Change agility and ability to drive change
Innovative mindset
Business acumen; able to align tech strategies with business
Strategic thinking and foresight
Problem-solving; decisiveness under pressure
TECHNICAL SKILLS10+ years of experience in various technology domains:  application development, infrastructure and IT operations, cybersecurity, project management and service delivery
Reports to CEOLeads the following teams:  cybersecurity, application development and support, IT Infrastructure and operations, data governance, project management and service delivery.

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