Shanghai, Shanghai, China's Mainland
30 days ago
Head of Medical Communication & Medical Excellence

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

This Opportunity

To lead Medical Communication (MC) and Medical Excellence (ME) teams to achieve long term sustainable functional excellence in China  

Accountable for building up the capacity and capability of MC and ME teams 

 Actively build up cross-functional communication and collaboration to ensure an effective and seamless interaction with other functions within and outside Medical Division 

Actively explore the partnership opportunities with the 3rd party companies, institutes and organizations   

 Strict adherence to the company’s corporate policies, SOP and local regulations for all team activities

Contribute to the strategic development to establish ways of working to enable consistent delivery of Medical Affairs value

Improve better patient outcome through manage Medical Affairs effectiveness framework, project advancement, talent development to drive medical excellence

Principle Roles & Responsibilities / Accountabilities
(Major functions of the position)

MC Scope:

To lead Medical Communication (MC) team to achieve long term sustainable functional excellence in China

Take lead in Medical Communication strategy development to deliver professional information covering more customers faster

Take overall responsibility for external and internal customer enquiry service for Roche products

Drive consistent implementation of promotional/non-promotional material review/approval process to ensure compliance with Medical Governance requirements, local regulations and Global standards

Accountable for building up the capacity and capability of MC team

Build trust and communication among team members and broader stakeholders by setting a highly visible example of medical science excellence

Motivate all team members work towards the aligned goal, provide coach and support to the team  members, responsible for the team member recruitment, career development

Actively build up cross-functional communication and collaboration to ensure an effective and seamless interaction with other functions within and outside Medical Division

Develop and strengthen partnership among key internal stakeholders to ensure effective internal  communication

Ensure effective cross-functional alignment to maximize the company resource in customer facing activities

Strict adherence to the company’s corporate policies, SOP and local regulations for all team activities

ME Scope:

Drive strategic and organizational alignment

Drive alignment and coordination of goals, priorities, and efforts for the Medical Affairs Department.

Establish and maintain a structure for co-creation and co-execution of OBP.

Lead cross-therapeutic areas and functions strategic programs to support Medical Affairs priorities.

Develop and support the Medical Affairs team around future-looking vision, mission and strategic initiatives

Lead operational efforts to execute medical excellence

Lead in working across boundaries within the broader organization and cross-functional team to establish excellent ways of working/ process workflows.

Lead in developing integrated medical plan across Medical Affairs department to prioritize tasks to ensure strategic focus and timely execution of deliverables.

Enable the operational effectiveness of Medical Affairs to manage complexity and oversee the performance, budget and resources; Responsibility for development & delivery of medical dashboard and associated metrics with cross-functional teams by timely collection, reporting and aligned interpretation of performance metrics and key activities across Medical Affairs department.

Drive for people excellence

Drive development of Medical Affairs competencies; Oversight of Medical Affairs professional development and training both in terms of technical as well as soft skills.

People development and management to building up the capacity and capability of medical excellence team by providing coaching and feedback to team member.  

Qualification and Experience

Education/Qualifications

- Master in Clinical Medicine, Pharma or Science required, advanced degree (MD or PhD) preferred.

- At least 10 years professional experience within the pharmaceutical industry, preferably in a medical affairs function.

- A minimum of 3 years’ experience in people leadership.

Leadership Competencies

- Ability to influence and manage in a matrix organization  

- Ability to build an effective team and handle difficult people issues  

- Excellent influential, communication and negotiation skills  

- Strong cross-functional collaboration capability. Self-motivated

Job Required Competencies

- Strategic agility with innovative approaches  

- Deep understand medical affairs value to whole business, customer and patients 

- Abundant experience in medical affairs

- Good English communication in both verbal and written 

Travel Frequency

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