The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting, escalations within 3PL’s, expediting critical material sets, accurate inventory management and planning warehouse capacities.

Key job responsibilities
• Responsible for oversight for all NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.
• Escalation point for NA Distribution team
• Responsible for quality, performance, and capacity of contract logistics providers.
• Support business cases for new distribution strategies.
• Thought leader for cost efficiencies and frugality initiatives.
• Drive operational excellence by developing and improving KPIs and SLAs.
• Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy. Achieve monthly budget targets.
• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.
• Effectively manage and deliver projects within scope, time, budget and quality
• Support contract negotiations, ramp-ups and ramp down of warehouses.
• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.
Basic qualifications:
• 5+ years’ experience managing 3PL operations in warehouse setting
• 5+ years’ experience managing a team
• 5+ years’ experience operating in a WMS/ERP
• Ability to travel ~20%
Preferred qualifications:
• MBA, MS or MA in Business, Logistics, Supply Chain, or appropriate professional experience
• Quantitative and qualitative experience in Logistics/Supply Chain, or Business experience
• Experience with various warehouse models such as bonded, free trade zone environments
• Strong business and financial acumen with data extraction, analytical and problem-solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniques