Location: Luton / Hybrid (2–3 days on-site per week)
Salary: £50,868 (H1), rising to £52,140 (H2) subject to performance criteria
Full-time | Permanent

Harris Hill is proud to be partnering with Keech Hospice Care in the search for an ambitious and strategic Head of Personal Giving.

As part of Keech Hospice's bold new fundraising strategy, we are seeking a dynamic leader to transform the way personal giving contributes to long-term income growth. This pivotal new role offers the opportunity to lead and expand a multi-channel, insight and data-led approach to personal giving - including legacies, in-memory giving, lottery, regular giving, payroll giving, and appeals. Your mission will be to build deep, long-lasting relationships with individual supporters, driving growth in income and supporter lifetime value.

Reporting to the Associate Director of Supporter Engagement, you will lead a passionate and skilled team of six, including three direct reports (Managers of High Net-Worth Individuals, Individual Giving, and Legacy and In Memory). Together, your team will deliver and grow a budget of £2.4 million+, with a goal of increasing personal giving income by 40% over the next three years.

As Head of Personal Giving, you will work closely with the Head of Public Giving to ensure an integrated supporter experience across all channels, creating seamless journeys through innovative use of       insight, digital channels and automation to deepen donor engagement, improve retention and enhance supporter experience across all giving levels.

This is an outstanding opportunity for a values-driven, results-oriented leader with a flair for storytelling, strategy and data-informed decision-making.

Key Responsibilities:

Deliver an integrated strategy for personal giving that drives acquisition, retention and long-term income growthLead and empower the personal giving team to deliver annual income targets and KPIs aligned to Keech’s strategic goalsDesign and implement automated and personalised supporter journeys that enhance donor experience across channels and gift levelsPersonally cultivate and steward a portfolio of high-net-worth and legacy donors, developing deep, meaningful relationshipsUse data insights and financial analysis to guide decision-making and evaluate fundraising performanceChampion innovation in supporter-centric digital engagement     , and explore new income streams and supporter engagement tacticsWork cross-functionally to align fundraising strategy with public giving, brand, marketing and supporter communicationsEnsure best practice, compliance and continuous improvement across all personal giving activity

Requirements:

Significant experience in individual and personal giving, including legacy, mid/high-value gifts, regular giving, and digital engagementA track record of growing income and improving donor retention through insight-led strategies and data segmentationDemonstrated experience managing high-performing fundraising teams and complex budgets (ideally £1M+)Proven success building relationships with high-net-worth individuals and philanthropic supportersStrong understanding of CRM systems, digital marketing, and automation tools to support integrated fundraisingExcellent written and verbal communication skills, with the ability to inspire, influence and motivate donors and stakeholdersCommitment to Keech Hospice’s values and the ability to lead with compassion and professionalism

This is an exciting time to join Keech Hospice Care as we build a resilient, high-performing fundraising team to secure the future of our compassionate services across Bedfordshire, Hertfordshire, and Milton Keynes.

Application Process:

Deadline: 9am, Monday 2nd June 2025First Interviews: 9th or 11th June 2025Second Interviews: Wednesday 18th June 2025

For a full job description and details on how to apply, please contact Dominic at Harris Hill: dominic.gilchrist@harrishill.co.uk

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.