Welcome page Returning Candidate? Log back in! Head of Product - Marketplace Job Locations UK-London Entity Customer & Digital ID 2024-90514 Category Customer Type Permanent Contract Permanent Hours Per Week 37.5 Overview

We’re Kingfisher, A team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

 

At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

 

We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our office, with this role being based from our Paddington office. Talk to us about how we can best support you.

 

Kingfisher has big ambitions to grow e-commerce sales with our stores at heart, to make efficient use of our estate, drive outstanding customer experiences, and provide our colleagues with the best tools to do their jobs efficiently and effectively.

 

We are looking for a Head of Product Marketplace to set the vision and strategic direction for our key strategic priority of marketplace whilst also delivering change continuously to support the growth of our global banners.

 

As the Head of Product for Marketplace, your in-depth knowledge of agile, productised ways of working, and deep domain and operational experience, you will use your influencing and leadership skills to support our functions and banners to provide our customers with convenient delivery options, scaling our capability with the latest technology and ensuring we use our resources efficiently to deliver more choice for our customers.

What's the job?

Key Accountabilities / Responsibilities: 

Set the vision and strategic direction for Marketplace for the group in collaboration with the Group Marketplace team, Technology, and our banners, ensuring our strategy remains relevant against the constantly evolving market landscape.Lead and facilitate the creation of a Product suite that is resilient and delivers Customer and Colleague satisfaction and sustainable value.Ensure our strategies are aligned with banner ambitions and that this will deliver against the Kingfisher Group's ambition.Stay connected to the market to identify the new and emerging trends, technologies and channels which will be powering the performance marketing growth in future years, and share this insight back into the business.Demonstrate in-house Kingfisher expertise in all our major markets (UK, France, Poland, Iberia, Romania) where we plan to launch marketplaces.Providing thought leadership to our Executive Boards on how a test and learn approaches within the marketplace.Build a skilled and empowered team who can deliver customer-centric capabilities at pace independently.Build a data and measurement-focused mindset so that we constantly learn and improve as a business.Deliver benefits and return against agreed business cases and investment. What you'll bring Job Specific Values & Behaviours:An exceptional leader, able to guide others through change effectively and skilled in finding a ‘situation where everyone is happy’.Ability to present technical details simply to business partners to enable them to collaborate easily.A results-orientated leader, where making valuable contributions quickly is important.Ability and willingness to mentor others and also learn from others.An investigative and curious mind that facilitates problem-solving activities.Entrepreneurial outlook, a self-starter who is keen to share knowledge, ideas, insights & inspire change.Required Skills & Experience:Significant experience and expertise across all Product disciplines, including leading strategic direction & delivery of marketplaces.Proven experience of successful delivery of large, scaled e-commerce change.Proven experience in building high-performance, delivery focused & data-driven product teams both with and without direct line management.Experience working in a multi-national group environment with shown success in building effective ways of working between central and local teams; aligning action plans and facilitating the sharing of best practices across multiple remote teams.Extensive experience of working in an agile, fast-paced environment.Exceptional presentation and interpersonal skills, with the ability to convey sophisticated commercial and technical challenges in a user-friendly way.

How does this role align to our behaviours?

 

Be Customer Focussed – constantly improving our customers experience

We listen to our customers and colleaguesWe innovate products and experiences to stay ahead

Be Human – leading with purpose, humanity and care

We do the right thingWe invest in our people and build great teams

Be Curious – thrive on learning, thinking beyond the obvious

We focus externally, globally and build the long termWe experiment and share our learnings

Be Agile – building trust and empowering people to work with agility

We act with pace, not perfection, role modelling 80/20We take risks, fail fast and adapt quickly

Be Inclusive – inspiring diverse teams to achieve together

We celebrate difference as a strengthWe collaborate, breaking down silos

Be Accountable – owning the plan, delivering results and growth

We focus on performance outcomesWe prioritise and simplify for others

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.

 

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!

 

We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.

 

Interested? Great, apply now and help us to Power the Possible.

 

#LI-JL1

 

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At Kingfisher we value having a diverse workforce and representing the communities that we serve, and want to ensure that all employees, future employees, and applicants to all Kingfisher companies are treated equally.

If you require any additional support or adjustments to help you make an application or are applying for a UK based position and would like to be considered under the Disability Confident Scheme, please contact us at kingfisher.recruitment@kingfisher.com

or if you wish to find out more about us, including the benefits we offer and our community, sustainability and inclusion projects Visit Kingfisher Careers

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