At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today! GENERAL DESCRIPTION The Head of Product Team uses clear communication and collaboration to deliver a customer centric, world class, experience on the B&H website. Their primary responsibility will be to take ownership of the creation and implementation of the roadmaps for all areas of the e-commerce journey, with a passion for customer care. To achieve this goal, they will be leading a team of product managers, partnering with other business stakeholders and interfacing directly with relevant departments and executive management for prioritization and vision. DETAILED RESPONSIBILITIES • Create cutomer-centric products that are obvious, clean, fast, and reliable. • Own and maintain a product roadmap; specifying business and technical requirements by facilitating ongoing interaction with business stakeholders and developers. • Understand the pain points facing our customers, articulate the challenges with those points and take an entrepreneurial approach to achieving a solution by inspiring teams to deliver on the roadmap . • Share your product vision clearly, structure a plan to reach it, and inspire a cross-functional team to execute like a well-oiled machine. • Ensure that the product team delivers customer value as fast and continuously as possible . • Integrate usability studies, user research, market analysis, and customer feedback into product requirements to ensure products satisfy user and business needs. • Define methods and metrics for identifying success and failure while ensuring the team is clear on their objectives. • Maintains awareness of emerging industry trends related to the product space and uses the knowledge to drive forward looking product strategy • Work in collaboration with the broader team to drive and deliver business value to tight timelines adhering to the release management calendar where applicable. • Overseeing all stages of product creation including design and development. • Monitor the impact of product features by measuring user engagement and conversion. SPECIFIC KNOWLEDGE AND SKILLS • Strong analytical, prioritization, and negotiating skills • Experience managing a large volume of concurrent initiatives and projects. • Skilled leader with strong communication and collaboration skills. • Exceptional ability to explain complex technology to executives one moment and discuss data architecture or design with your team the next. • Passionate about building great products and solving customer and business problems . • Able to generate, explain, and present detailed project metrics, schedules, milestone objectives, status reports, and other documentation clearly and accurately. • Ability to find creative solutions and think out of the box. • Skilled at developing and keeping up with detailed product requirements in a fast pace environment. • An entrepreneurial work style, you're a self-starter. • Ability to work independently and motivate and lead teams to move beyond existing practices. • Strong UX/UI background - Ability to define and set a product vision/direction in terms of the user experience and overall usability. EXPERIENCE REQUIREMENTS • 3+ years experience in a Digital Product Owner role or similar • Usability and customer-focused design experience a must. • Experience as a designer, engineer, or analyst is a plus. • Product management experience within eCommerce environment required We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know. Job Details Pay Type Salary Hiring Min Rate 184,360 USD Hiring Max Rate 230,450 USD