Pune, India
4 days ago
Head of Programmatic Recruitment APAC

Join the Barclays dynamic team as a Vice President – Programmatic - APAC and contribute to organization’s success.  At Barclay’s, we believe in the power of Innovation. You will play a crucial role for the organization, supporting the most senior stakeholders with their strategy formulation for Early Careers. You'll own the end-to-end execution of the firm-wide and business aligned projects.

To be successful as a Head - Programmatic - APAC, you should have experience with

Strong expertise in full spectrum of both strategic and tactical programs to Early Career Recruitment, University Liaison & Campus Engagement.

Great Partnership with Global Head of BX and BUK Programmatic Recruitment to support and manage multiple key projects and linked to  Programmatic Recruitment

End to end delivery for all programmatic hiring channels hired into region; including but not limited to Interns,

Graduates and Apprentices from attraction through to onboarding.

Team Management role with partnering closely with the wider recruitment team to ensure successful delivery of each recruitment campaign.

Some other highly valued skills may include.

Strong leadership skill with great gravitas & high scalability to early career hiring program.

Good communication across stakeholders to drive the Early Career function successfully.

Flexible & Assertive approach in adhering to the culture & values of the organization.

Location - Pune

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important that you ensure you are always working on the correct visa. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time.

Purpose of the role

To assist relationship managers to effectively manage their client portfolios and optimise the client experience. 

Accountabilities

Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials.Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication.Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities.Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions.Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations.Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries.Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager.Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences.Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services.Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees.Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices.

Vice President Expectations

Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.Manage and mitigate risks through assessment, in support of the control and governance agenda.Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.Adopt and include the outcomes of extensive research in problem solving processes.Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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