Head of Student Success
Colorado State University
Posting Detail Information
Working TitleHead of Student Success
Position LocationFort Collins, CO
Work LocationPosition qualifies for hybrid/in-office work
Posting Number202400285F
Proposed Annual Salary Range$85,000 - $90,000
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
+ Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
+ Explore the additional perks of working at CSU here.
+ For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .
+ Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !
Position TypeFaculty
Work Hours/Week40
Description of Work Unit
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.
The Colorado State University ( CSU ) Libraries is at the heart of fostering learning, research, and community engagement. We are committed to providing equitable access to information, ensuring that all users benefit from our resources. We recognize the importance of intentional and persistent efforts in our commitment to diversity, equity, and social justice and have adopted CSU’s Principles of Community as our values.
Our primary facility, Morgan Library, and our branch at the Veterinary Teaching Hospital serve as dynamic hubs where students connect with vital information and innovative resources. At CSU Libraries, you will be collaborating with and working alongside around 80 passionate faculty and staff members, as well as 80-100 motivated student employees, all united in meeting the diverse informational needs of our users in physical and digital spaces. We encourage and reinforce curiosity, professional growth, innovation, and leadership opportunities through dedicated time and funding in a supportive academic setting that values continuous learning.
Join us on this journey toward an inclusive and informed future. Explore, learn, and grow with CSU Libraries!
The Student Success unit builds foundational information literacy skills for CSU students, improves university student success metrics by partnering to integrate library instruction into core curriculum courses, and supports programs that help students successfully transition to CSU . The unit collaborates and partners with other campus programs to provide library outreach and support for holistic student success.
Tenure/Tenure Track?No
% Research0
% Teaching90
% Service10
% Administration0
To ensure full consideration, applications must be received by 11:59pm (MT) on10/21/2024
Number of Vacancies
Desired Start Date
Position End Date
Position Summary
The Head of Student Success provides strategic, flexible, and creative leadership for a team of librarians who build a foundation of information literacy to support undergraduate students throughout their academic journey. Guided by inclusive pedagogy and teaching effectiveness principles, the team uses methods and tools that prioritize active engagement, fosters cross-campus collaboration and partnerships, and supports students’ overall academic success and well-being. With strong support from CSU Libraries administration, the Head of Student Success will help advance the integration of university goals and CSU’s Principles of Community to support the CSU Libraries’ strategic plan.
This position leads the unit in incorporating best practices and experimentation to support learning outcomes; implements sustainable, scalable instruction methods; and uses formal and informal assessment techniques to inform the team’s work. Reporting to the Associate Dean for User Services & Assessment, the Head of Student Success collaborates with library leadership to connect unit initiatives with library strategic goals, celebrates unit successes, and communicates opportunities and challenges.
The Head of Student Success serves as an active member of the Library Leadership Advisory Group, contributing to library strategic planning and organizational development. This position is responsible for adapting staffing plans and priorities to meet changing needs and building and maintaining strong working relationships with colleagues in the Libraries and across campus. This is a continuing faculty appointment.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)
Required Job Qualifications
+ Master’s degree in library or information science from an ALA -accredited institution
+ Record of professional accomplishments supporting minimum appointment at the rank of associate professor for Continuing and Contract Faculty (non-tenure track). SeeLibraries Faculty Code (https://lib.colostate.edu/wp-content/uploads/2019/02/CSU-Libraries-Code.pdf) .
+ At least six years of outreach, reference, or instruction experience in an academic or research library
+ Demonstrated ability to effectively manage projects, assess impacts, and resolve complex challenges
+ Demonstrated success leading and organizing teams to achieve common goals
+ Proven ability to implement innovative changes in library services and programming in response to emerging trends or new strategies for enhancing student success
+ Demonstrated understanding of the principles of diversity, equity, inclusion, and social justice and how they relate to the mission of the Libraries
+ Excellent written and oral communication skills
+ The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position
Preferred Job Qualifications
Special Instructions to Applicants
At Colorado State University, diversity, equity, and inclusion are more than words – they are a call to action. The CSU Libraries supports this vision with a commitment to boosting equitable access to knowledge by eliminating barriers to discovery. We seek candidates from a rich diversity of lived experiences who are excited to work with users in an inclusive university community that welcomes and affirms the diversity of people, identities, perspectives, and ideas. Applicants are encouraged to think broadly about and communicate how their skills and experiences transfer to the qualifications in ways that may not be obvious. We strongly encourage those who will further advance the Libraries’ commitment to fostering a diverse and inclusive community. We welcome applicants with a range of experiences, including those new to the profession.
To apply, please upload a cover letter and resume that address the required job qualifications, and the contact information for three professional references. References will not be contacted without prior notification to candidates.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer.The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.
Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .
Diversity Statement
Personal or professional commitment to diversity and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes.
Search ContactAlyssa Baechle, library_human_resources@colostate.edu
Essential Duties
Job Duty CategoryLibrarianship: Leadership and Strategy
Duty/Responsibility
+ Provides creative and flexible leadership to establish a scalable, sustainable, and impactful program of base-level library information literacy and instruction to support student success
+ Uses research and evidence-based practices to design, assess and improve information literacy and outreach programming
+ Coordinates cross-library unit programming with peer unit heads
+ Stays abreast of emerging trends and opportunities for libraries to contribute to student success
+ Collaborates with and designs library programming with university partners
+ Sets strategic and tactical goals and priorities for the unit in coordination with the Associate Dean for User Services and Assessment
+ Participates in library-wide strategic planning and incorporates the mission, vision, and strategic goals of the CSU Libraries into Student Success unit operations
Percentage Of Time70
Job Duty CategoryLibrarianship: Supervision and Management
Duty/Responsibility
+ Supervises the work of a team of librarians, including performance planning, evaluations, and goal setting
+ Fosters an environment that embraces creativity and experimentation to meet user needs in innovative and relevant ways
+ Reviews methodology and assesses services; develops new guidelines and implements changes when needed
+ Analyzes relevant data, provides reports and information to library administration as needed, and incorporates results into decision-making processes
+ Fosters communication between team members and eliminates work silos
+ Oversees unit budget and contributes to library-wide budget planning and strategy
+ Stays current in the field by pursuing professional development and integrates outcomes and learning into duties
Percentage Of Time20
Job Duty CategoryService
Duty/Responsibility
+ Participates in service activities in support of the CSU Libraries, the university, and/or relevant professional organizations
+ Reflecting departmental and institutional values, participates in diversity initiatives to advance the Department’s commitment to diversity and inclusion.
Percentage Of Time10
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
+ * The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position. Will you be legally authorized to work in the United States by the time of hire?
+ Yes
+ No
Applicant Documents
Required Documents
+ Cover Letter
+ Resume
+ List of Professional References
Optional Documents
+ Curriculum Vitae
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