Head Waiter
Azadea Group
*Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordinglySupervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer serviceTake charge of customers’ bill payments and complaints and escalate complex issues to the Supervisor Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the ManagerParticipate in achieving set targets for the brand shopParticipate in the restaurant’s opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standardsPrepare and send the daily order to the storekeeper to refill the needed itemsConduct, upon need, briefings for the assigned team members*Present customers with food/beverage recommendations, take their orders and relay to kitchen and/or bar staff accordinglySupervise and serve food/beverages according to the brand’s set procedures and standards to ensure outstanding customer serviceTake charge of customers’ bill payments and complaints and escalate complex issues to the Supervisor Supervise and follow up on the execution of food/beverage preparation techniques in accordance with the brand and report non-conformities to the ManagerParticipate in achieving set targets for the brand shopParticipate in the restaurant’s opening / closing duties, including counting / recording tips whille ensuring the respect of the norms and internal standardsPrepare and send the daily order to the storekeeper to refill the needed itemsConduct, upon need, briefings for the assigned team members*Technical Degree in Food and Beverage or Hospitality Management Minimum 3 years of experience in F&B operations / Café , out of which 1 year in a similar role Fluency in EnglishCommercial Understanding\: level 1Communication Skills\: level 2Cultural Awareness\: level 1Customer Focus\: level 1Driving and Achieving results\: level 2Initiative\: level 2Teamwork\: level 2*Technical Degree in Food and Beverage or Hospitality Management Minimum 3 years of experience in F&B operations / Café , out of which 1 year in a similar role Fluency in EnglishCommercial Understanding\: level 1Communication Skills\: level 2Cultural Awareness\: level 1Customer Focus\: level 1Driving and Achieving results\: level 2Initiative\: level 2Teamwork\: level 2
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