Description for Internal Candidates

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

 

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.   

 

JOB SUMMARY:

Responsible for maintaining the general cleanliness and order of the spa and fitness facility. Includes the greeting of all guests, providing tours, assisting guests with questions regarding spa services, and stocking of all guest supplies.

 

ESSENTIAL JOB FUNCTIONS: 

Check Guests in for their spa services and check out at the end of their stay Create memorable, life-long impressions for spa guests Maintain order, cleanliness, and amenities within the spa facility and fitness center Provide the proper and safe guidance to our guests, to utilize spa amenities, gym equipment, and handicapped lift Ensure safety procedures are followed and notified to Security of any accident or injury Follow the proper procedures to report when any items will be needed to restock inventory Clean all the spa including lockers, fitness area, steam rooms, pools, showers, and any other area within the Spa or back of house Obtain necessary certificate and safety trainings Maintains the cleanliness and order of the facility to include trash removal, soiled linen and towel removal, and restocking all offerings.  Responsible for checking spa guests in & out. Attend to guests' needs accordingly by proving robes, drinks, etc. 

 

QUALIFICATIONS: 

High school diploma or equivalent. Guest service experience preferred. Must have enthusiasm and possess excellent customer skills. Must be detail oriented, friendly, outgoing and have excellent communication skills Must be able to initiate and engage in conversations in a professional and friendly manner. Must present a well-groomed appearance as specified in the employee handbook and the department.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: 

Able to stand for a long period of time (up to an average 8-hour shift).  Able to handle several tasks at once.  Able to lift and push heavy objects and maneuver towel bins in close quarters.

 

 

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.  Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.