Health Coach - Flagstaff, AZ
Northern Arizona Healthcare
Welcome page Returning Candidate? Log back in! Health Coach - Flagstaff, AZ Job Locations US-AZ-Flagstaff Requisition ID 2025-20126 Recruiter: ALLISON GREGG Recruiter Email: Allison.gregg@nahealth.com Schedule Days Telecommute No FTE 1.000 / 40 hours (Regular Full-Time) Overview
* Engage individuals with empathy, clarity and care providing coaching, education and support.
* Provide personalized care that recognizes and honors the whole person, including cultural background, physical and social environments, race, ethnicity, and sexual orientation.
* Engage, support, and retain clients by establishing strong rapport, demonstrating empathy, and consistently going the extra mile to deliver compassionate, solution-focused sessions.
* Comfortable coaching face-to-face, via video, telephone, or by email.
* Assists clients with the following topics: weight management, tobacco cessation, stress management, sleep, nutrition, physical activities, finances and other health and lifestyle behavioral changes.
* Owns a case load of clients by tracking all follow-up, notes, and appointments in an organized fashion and reporting statistics monthly.
* Collaborate with other health professionals and support integration on client/patient care plans.
* Refer cases needing more intensive management to the appropriate professional.
* Successfully completes coaching sessions within established timeframes.
* Documents coaching sessions with all clients/patients within 72 hours via written email.
* Expert in community resources and the employee benefit plan and can share this information with clients effortlessly.
* Read and respond to text and email communication with all constituents within 24 hours of receipt during working days.
Facilitate groups of colleagues when appropriate.
Event Participation and Coordination* Collaborates with Lifepath to coordinate and participate in wellness activities including annual health fairs, monthly wellness events, and annual challenges.
* Willingness to teach, learn and be open to new and innovative ways of delivering prevention intervention services.
* Facilitate innovation with colleagues to build employee engagement.
Communication* Strong and efficient written communicator.
* Sharp critical thinking skills, actively contributing to team meetings and discussions to drive collective success.
* Strong time management skills to efficiently handle multiple clients and responsibilities in a fast-paced setting.
* Comfort with technology and web-based software tools, willingness to learn new software to improve client experience.
* Design communication strategies for all our colleagues, especially focusing on remote, hybrid and off-site colleagues. These communications are broad and include written, visual, audio, and video leveraging available technology.
* Subject matter expert in wellness with the ability to create content that provides insight, interest and impact.
* Customizes and delivers presentations for hospital departments, new nurses' orientation, staff meetings, and to general staff.
* Maintain communication platforms with updated events and opportunities.
* Speak at New Colleague Orientation to attract new members into the Lifepath program.
Stay current on all organization and department communications.
Project Management* Designs, coordinates and facilitates employee and community projects (including presentations) when a need is identified and prioritized.
• Demonstrate the ability to create and deliver lifestyle management and disease risk reduction programs that help participants make a lifestyle change to improve overall health.
• Design and deploy outcomes-based wellness experiences including timelines, budget recommendations, and communication strategies.
• Align and attain measurable department goals that also support organizational strategic goals.
• Identify problems, gaps, challenges and opportunities that move wellness programs from good to great.
• Deliver results-oriented programs that can be felt by the people we serve.
• Serve as knowledge expert in multiple dimensions of wellness (e.g., physical, emotional, nutritional, social).
• Co-partner with departments promoting wellness initiatives (e.g., Heart Health Month, National Nutrition Month, Sleep Week, Men's Health Week, Cyber Security Month).
• Expect new and innovative projects to be assigned as the needs of the department and organization shift.
Employee Engagement* Get to know and connect with NAH colleagues, not just clients.
* Build trust and create listening opportunities.
* Demonstrate true care that allows you to connect with the whole person, not just their job title.
* Create a transparent work environment through vulnerability and courage.
* Design feedback loops for growth opportunities and process improvement within the department.
* Be deliberate in supporting company culture and values.
Foster social wellbeing within our NAH community.
Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications EducationBachelor's degree in health related field (Nursing, Physical Therapy, Exercise Science, Exercise Physiology, Dietetics, Health Education, Health Promotion/Wellness)- Required
Master's degree in relevant field (Health Education, Public Health, Exercise Physiology, Psychology, Social Work)- Preferred Certification & LicensuresCoaching certificate from an accredited program- Required ExperienceMinimum 1 year experience with lifestyle health coaching- Required
3-5 years experience with lifestyle health coaching- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
The Health Coach’s role will be to co-develop personalized wellbeing for Northern Arizona Healthcare colleagues by inspiring and supporting them to maximize their potential. This role embodies the tenants of professional health coaching; unconditional positive regard, developing autonomous motivation, building on strengths, and accountability. This position creates trust by demonstrating strong performance, supporting your clients and teammates and being authentic, candid, and warm with words and actions. You believe that everyone is doing the best they can and are committed to providing a safe space for employees to continue to grow and develop. You light up the room with your positive energy and are genuinely excited about helping others. You’re determined to succeed, always striving to achieve and exceed your goals. You can efficiently juggle a diverse roster of members while providing high-quality coaching and support to each individual. This role makes wise decisions despite ambiguity, and you own your mistakes using performance improvement and humility as your guideposts. You are physically present, not needing special power or privileges and wanting to be involved directly with colleagues in all aspects of the job. This is not a stay-at-home job, and you are ready to develop relationships throughout the organization. You embrace wellness by never sacrificing your health. You find harmony with your personal and professional responsibilities.
Responsibilities Client Care* Unparalleled commitment to client confidentiality, not only keeping what was said in confidence but ensuring that the identity of your clients is confidential.* Engage individuals with empathy, clarity and care providing coaching, education and support.
* Provide personalized care that recognizes and honors the whole person, including cultural background, physical and social environments, race, ethnicity, and sexual orientation.
* Engage, support, and retain clients by establishing strong rapport, demonstrating empathy, and consistently going the extra mile to deliver compassionate, solution-focused sessions.
* Comfortable coaching face-to-face, via video, telephone, or by email.
* Assists clients with the following topics: weight management, tobacco cessation, stress management, sleep, nutrition, physical activities, finances and other health and lifestyle behavioral changes.
* Owns a case load of clients by tracking all follow-up, notes, and appointments in an organized fashion and reporting statistics monthly.
* Collaborate with other health professionals and support integration on client/patient care plans.
* Refer cases needing more intensive management to the appropriate professional.
* Successfully completes coaching sessions within established timeframes.
* Documents coaching sessions with all clients/patients within 72 hours via written email.
* Expert in community resources and the employee benefit plan and can share this information with clients effortlessly.
* Read and respond to text and email communication with all constituents within 24 hours of receipt during working days.
Facilitate groups of colleagues when appropriate.
Event Participation and Coordination* Collaborates with Lifepath to coordinate and participate in wellness activities including annual health fairs, monthly wellness events, and annual challenges.
* Willingness to teach, learn and be open to new and innovative ways of delivering prevention intervention services.
* Facilitate innovation with colleagues to build employee engagement.
Communication* Strong and efficient written communicator.
* Sharp critical thinking skills, actively contributing to team meetings and discussions to drive collective success.
* Strong time management skills to efficiently handle multiple clients and responsibilities in a fast-paced setting.
* Comfort with technology and web-based software tools, willingness to learn new software to improve client experience.
* Design communication strategies for all our colleagues, especially focusing on remote, hybrid and off-site colleagues. These communications are broad and include written, visual, audio, and video leveraging available technology.
* Subject matter expert in wellness with the ability to create content that provides insight, interest and impact.
* Customizes and delivers presentations for hospital departments, new nurses' orientation, staff meetings, and to general staff.
* Maintain communication platforms with updated events and opportunities.
* Speak at New Colleague Orientation to attract new members into the Lifepath program.
Stay current on all organization and department communications.
Project Management* Designs, coordinates and facilitates employee and community projects (including presentations) when a need is identified and prioritized.
• Demonstrate the ability to create and deliver lifestyle management and disease risk reduction programs that help participants make a lifestyle change to improve overall health.
• Design and deploy outcomes-based wellness experiences including timelines, budget recommendations, and communication strategies.
• Align and attain measurable department goals that also support organizational strategic goals.
• Identify problems, gaps, challenges and opportunities that move wellness programs from good to great.
• Deliver results-oriented programs that can be felt by the people we serve.
• Serve as knowledge expert in multiple dimensions of wellness (e.g., physical, emotional, nutritional, social).
• Co-partner with departments promoting wellness initiatives (e.g., Heart Health Month, National Nutrition Month, Sleep Week, Men's Health Week, Cyber Security Month).
• Expect new and innovative projects to be assigned as the needs of the department and organization shift.
Employee Engagement* Get to know and connect with NAH colleagues, not just clients.
* Build trust and create listening opportunities.
* Demonstrate true care that allows you to connect with the whole person, not just their job title.
* Create a transparent work environment through vulnerability and courage.
* Design feedback loops for growth opportunities and process improvement within the department.
* Be deliberate in supporting company culture and values.
Foster social wellbeing within our NAH community.
Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications EducationBachelor's degree in health related field (Nursing, Physical Therapy, Exercise Science, Exercise Physiology, Dietetics, Health Education, Health Promotion/Wellness)- Required
Master's degree in relevant field (Health Education, Public Health, Exercise Physiology, Psychology, Social Work)- Preferred Certification & LicensuresCoaching certificate from an accredited program- Required ExperienceMinimum 1 year experience with lifestyle health coaching- Required
3-5 years experience with lifestyle health coaching- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs
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