Work where every moment matters Every day over Hartford HealthCare colleagues come to work with onething in common Pride in what we do knowing every moment matters here Weinvite you to become part of Connecticutrsquos most comprehensive healthcarenetworkThe creation of the HHC System Support Officerecognizes the work of a large and growing group of employees whoseresponsibilities are continually evolving so that we and our departments nowwork on behalf of the system as a whole rather than a single memberorganizationWith the creation of our newumbrella organization we now have our ownidentity with a unique payroll benefits performance management systemservice recognition programs and other common practices across the systemDepartment SummaryThe System HIM Department currently consists of locations comprised of atertiary care academic medical center five acute care hospitals a behavioralhealth network physician organizations Home and Hospice services seniorservices and post acute servicesJob SummaryProvides HIM support to the department as needed to comply with State Federal and Regulatory requirementsThis includes but is not limited to release of information prepping scanning indexing and analyzing records in a timely and accurate manner Strong communication customer service problem solving and interpersonal skills required Must be organized flexible and a team player Must possess the ability to work independently and manage time to meet deadlinesWork where every moment matters Every day over Hartford HealthCare colleagues come to work with onething in common Pride in what we do knowing every moment matters here Weinvite you to become part of Connecticutrsquos most comprehensive healthcarenetworkThe creation of the HHC System Support Officerecognizes the work of a large and growing group of employees whoseresponsibilities are continually evolving so that we and our departments nowwork on behalf of the system as a whole rather than a single memberorganizationWith the creation of our newumbrella organization we now have our ownidentity with a unique payroll benefits performance management systemservice recognition programs and other common practices across the systemDepartment SummaryThe System HIM Department currently consists of locations comprised of atertiary care academic medical center five acute care hospitals a behavioralhealth network physician organizations Home and Hospice services seniorservices and post acute servicesJob SummaryProvides HIM support to the department as needed to comply with State Federal and Regulatory requirementsThis includes but is not limited to release of information prepping scanning indexing and analyzing records in a timely and accurate manner Strong communication customer service problem solving and interpersonal skills required Must be organized flexible and a team player Must possess the ability to work independently and manage time to meet deadlinesEducationHigh School Diploma orequivalent required Associate Degree preferredExperienceThree years medical records MPI DataIntegrity Document Capture Record Analysis Delinquent Record Monitoringandor ROIEpic EHR MPI Data Integrity Document Capture ExcelLicense andCertificationRHIT is preferredKnowledge Skills and AbilitiesAbility to read and understand oral and written instructions and effectively communicate information Computer skills including openingreading email internet use basic excel and wordExcellent interpersonal skills necessary to communicate with departments employees physicians and managersMust be organized flexible and a team playerAbility to manage time and meet deadlines in a hectic work environmentAbility to handle multiple priorities simultaneouslyProblem Solving and DecisionMakingAbility to exercise discretion and use good judgmentRequires the ability to recognize problem situations and refer them to the appropriate staff member or SupervisorWork is subject to general review only and requires considerable accuracy and responsibilityAbility to maintain confidentiality at all timesWe take great care of careersWith locations around the state Hartford HealthCareoffers exciting opportunities for career development and growth Hereyou are part of an organization on the cutting edge ndash helping to bring newtechnologies breakthrough treatments and community education to countless menwomen and children We know that a thriving organization starts withthriving employees we provide a competitive benefits program designed toensure worklife balance Every moment matters And this is yourmomentEducationHigh School Diploma orequivalent required Associate Degree preferredExperienceThree years medical records MPI DataIntegrity Document Capture Record Analysis Delinquent Record Monitoringandor ROIEpic EHR MPI Data Integrity Document Capture ExcelLicense andCertificationRHIT is preferredKnowledge Skills and AbilitiesAbility to read and understand oral and written instructions and effectively communicate information Computer skills including openingreading email internet use basic excel and wordExcellent interpersonal skills necessary to communicate with departments employees physicians and managersMust be organized flexible and a team playerAbility to manage time and meet deadlines in a hectic work environmentAbility to handle multiple priorities simultaneouslyProblem Solving and DecisionMakingAbility to exercise discretion and use good judgmentRequires the ability to recognize problem situations and refer them to the appropriate staff member or SupervisorWork is subject to general review only and requires considerable accuracy and responsibilityAbility to maintain confidentiality at all timesWe take great care of careersWith locations around the state Hartford HealthCareoffers exciting opportunities for career development and growth Hereyou are part of an organization on the cutting edge ndash helping to bring newtechnologies breakthrough treatments and community education to countless menwomen and children We know that a thriving organization starts withthriving employees we provide a competitive benefits program designed toensure worklife balance Every moment matters And this is yourmoment