Summary This position serves as a Health Technician within the Behavioral Health Department of the Pine Ridge Service Unit. The incumbent will assist in extending the scope of services by providing efficient and timely health care services to patients and clients. The position reports to the Behavioral Health Director. Responsibilities Obtains patient vitals, collects specimens, conducts drug screens, and performs Electrocardiogram (ECGs). Provides patient support services through completion of division forms, scheduling and modification of appointments, and serve through chaperone and observation services. Performs receptionist duties using a variety of automated systems for patient record maintenance, email correspondence, routine phone call initial assessments, populate staff reports, and file documentation and correspondence. Communicates clearly and precisely to patients in person, by phone, and email and written letter correspondence, provide to patients educational information, and respond to various department inquiries from facility staff, and other medical providers. Requirements Conditions of Employment Selectee may be subject to a probationary period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 Travel will be required to perform duties at other sites within the service unit, and to observe, chaperone, and transport patients for emergency care. Physical Effort is required to carry out the duties of the position - Continuous standing, walking, stooping, bending; Frequent lifting of moderately heavy items weighing less than 50 pounds. Use of protective clothing or gear, such as masks, gowns, gloves, or shields will be required. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Measles and Rubella immunization required for selectees born after 1957 and seasonal influenza immunization is required for all staff working in Indian Health Service health care facilities. COVID-19 vaccination is required for all selectees prior to entrance on duty. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process. Qualifications To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: answering patient phone calls, use of automated systems to type office correspondence, provide medical record maintenance, build labels, email inquiries, schedule patient appointments, cancellations or modifications of scheduled appointments, and greet patients. Or completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position. Or a combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-05 grade level. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: obtain routine biometrics such as blood pressure, temperature, respiratory, heart rate, conduct urine drug test, perform Electrocardiogram (ECGs), visual examination, record test results to patient medical record, identify medical emergencies, direct and escort patients to higher level care. GS-07: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: perform medical test such as physiological measurements, explain medical process to patients and provide emotional support and reassurance to patients, review and obtain corrections to division forms, maintain complete, accurate, and timely records for all patients, validate biographic information to patient record, order office supplies, build purchase orders, deliver medications and supplies to patients within the medical clinic. Or completion of 1 year (18 semester hours) of graduate education that is directly related to the work of the position. Or a combination of education and experience that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-07 grade level. You must meet all qualification requirements by the respective cut-off date for application review. Education You may qualify for this position with education. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This announcement is advertised as Open Until Filled. Applications should be submitted ASAP to ensure you will be considered for this position. The first "cut-off" for review of applications will be 10 working days from the opening date, which is 12/04/2024, and every 10 working days thereafter unless the position has already been filled before the next cut-off date. Per IHS policy (SGM 21-04) IHS selectees to positions located in Federally operated hospitals, health centers, and clinics must be fully vaccinated for COVID-19 before entry on duty or have IHS approve a medical or religious exemption. If an exemption is approved then wearing a face mask and regular testing for COVID-19 will be required. Your Human Resources Specialist will provide a list of documents acceptable as vaccination proof and instructions on how to submit your vaccination documentation or how to request a medical or religious exemption, if needed. Additional selection(s) of candidates may be possible within 240 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. This position is covered by a Bargaining Unit. Recruitment or relocation incentives may be authorized. At least a 6 month service agreement will be required. This position has promotion potential to the GS-07 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied.