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Schedule Weekly Hours:

24

Are you ready to embark on a rewarding career where you can truly make a difference? Look no further! Gundersen Health System is seeking a professional and flexible individual to join our team as a Health Unit Coordinator! You will serve as a crucial support system for our dedicated nursing staff by handling various clerical duties such as managing incoming/outbound communications.  Join us in this exciting opportunity to make a positive impact on the lives of others while enjoying a fulfilling and dynamic work environment!

What's Available:

Part-time, 24 hours/weekMonday - Friday, Day/Night rotation working from 6:30am - 6:30pm or 6:30pm - 6:30am (12-hour shifts)Every third weekend rotation and 2 holidays per year

What you will get:

Awesome shift differentials - PM Shift $1.00, Night Shift $2.00, Weekend $1.50Expand skill set and develop a well-rounded professional profile by working across a diverse range of departments!Access to our Career Development CenterGreat work-life balanceGenerous 401K match and base contribution

What you will need:

High school diploma or equivalentStrong technical/computer, typing, and phone etiquette skillsAble to multi-task and be a team playerCapacity to collaborate with diverse professions and individualsMedical terminology/healthcare experience is a plus!

Click here to learn more about life at Gundersen!

Job Description:

Performs administrative work appropriate for patient care to support hospital unit operations and the multidisciplinary team.

Major Responsibilities:
1. Represents Gundersen Health System's high standards for customer service in all telephone and face-to-face encounters with both internal and external patients, family members, staff, customers, and physicians.
2. Facilitate unit operations through knowing and communicating information, managing desk area, technology support for staff, monitoring and communicating bed status, and coordinating downtime procedures.
3. Uses Epic computer system to help in the management of the electronic medical chart - including data input, monitoring for accuracy, as well as monitoring for missing information.
4. Demonstrates effective, collaborative working relationships with the health care team members.
5. Receive and record only emergent verbal and telephone orders from the medical staff for diagnostic laboratory non-invasive radiology tests and nutrition services.
6. Coordinates patients daily schedule. (i.e., tests, exams, x-rays, procedures, discharge appointments, transportation, and appointments for in-patient and out-patient services).
7. Assists throughout the entire discharge process as directed.
8. Participates in quality improvement activities in order to continuously improve patient care and unit operations.
9. Attends and participates in HUC meetings and unit staff meetings.
10. Demonstrates the following skills in accordance with unit standards and expectations - creative problem solving, organizational skills, critical thinking, sets priorities, utilizes appropriate lines of authority, responds to crisis situations and establish appropriate priorities.
11. Assists in precepting HUC staff through orientation to technology programs and unit specific responsibilities. Also may act as proctor to HUC students.
12. Demonstrates and maintains successful completion of defined core competencies in computer skills related to patient registration and appointment scheduling.
13. Obtains appropriate signatures on forms relating to registration, billing, and patient care, meeting all compliance regulations and requirements.

14. Adheres to regular and predictable attendance.
15. Performs other job-related duties as assigned.

Education and Learning:
REQUIRED
High School Diploma or equivalency

Work Experience:
REQUIRED
6 months customer service experience

DESIRED
6 months Previous experience in HUC position.

Age Specific Population Served:
Nonage Specific (N/A)

OSHA Category:
Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:
Exposed to infectious diseases.

Physical Requirements/Demands Of The Position:
Sitting Continually (67-100% or 8 hours)
Static Standing Occasionally (6-33% or 3 hours)
Walking/Standing Occasionally (6-33% or 3 hours)
Stooping/Bending Occasionally (6-33% or 3 hours)
Reaching - Shoulder Level Occasionally (6-33% or 3 hours)
Reaching - Below Shoulder Occasionally (6-33% or 3 hours)
Reaching - Above Shoulder Occasionally (6-33% or 3 hours)
Repetitive Actions - Fine Manipulation Frequently (34-66% or 5.5 hours)
Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 0-25

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer