Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Medical ICU as a Health Unit Coordinator (HUC)! This unit has 26 private rooms between the ICU and progressive care and cares for patients requiring critical care related to various medical diagnoses. Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors. 

As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse. 

Work Schedule/FTE:

This position will be working a .6 FTE (24 hours a week) 12-hour night shifts (7:30pm-7am). This position requires you work every third weekend and every other holiday. 

Required Qualifications:

High school diploma or equivalent preferred  Previous experience with office procedures and equipment or recent education within one year with office procedures and equipment  Computer experience and knowledge of medical terminology  Previous customer service experience that included personal interactions both in person and on the phone, problem solving, and skill in balancing needs of guests and colleagues alike 

Preferred Qualifications:

Education or experience in a health care field 

Benefits:

This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee’s first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.