Since our founding in 1853, Sheppard Pratt has been transforming care and leading the way, creating a mental health continuum that advances the field on a national level. The operational excellence team is dedicated to continuous improvement initiatives, optimizing processes, and fostering a culture of excellence for our clients and employees.  

What to expect. 

Using Lean, Six Sigma, business analysis, and quality management methodologies, you will plan, lead, and facilitate continuous improvement projects in support of Sheppard Pratt’s goals.  

Performance Improvement  

Identify variance and potential performance improvement opportunities in clinical and operational processes.   Refine critical processes by performing process mapping, value stream mapping, and information flow in current state.  Perform various analyses (what-if, cost, etc.) to identify potential areas of improvement.  Establish processes and tools for data collection at the task level for units, time study, and waste.  Develop documentation standards for implemented process improvements.  Develop metrics to demonstrate improvement impacts, process performance, and quality improvements.   Drive a culture of safety/huddle engagement organization wide.  

Leadership 

Oversee continuous improvement projects from inception through conclusion.   Lead practical problem-solving efforts to identify root causes and develop and implement solutions.  Facilitate group events in a variety of transactional and operational settings.  

Communication 

Collaborate effectively with stakeholder across the organization from entry-level employees to executive leadership.   Work directly with stakeholders to understand needs, assess performance, identify gaps, and develop and drive improvement initiatives.  Act as a change agent in interactions with stakeholders to affect a culture of continuous improvement.  

What you’ll get from us. 

At Sheppard Pratt, you can expect: 

A generous compensation package with comprehensive benefits and ample leave.  Retirement savings plan with potential for employer matching contribution.  A hybrid schedule.  And more! 

What we need from you.  

Bachelor’s degree in industrial engineering, systems engineering, healthcare administration, business administration, or a related field.  Professional Lean and/or Six Sigma certification.   Proficiency in Microsoft Access, Microsoft Excel, Minitab, and Tableau.   3 years of experience in healthcare.  Demonstration of excellent communications skills, including the ability to present, influence, and collaborate with leadership.  

  

Sheppard Pratt’s mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. Through continuing education, tuition reimbursement, and career development programs, Sheppard Pratt will team with you to facilitate growth opportunities that put your purpose to work.