Job Seekers, Please send resumes to resumes@hireitpeople.com Business Analyst - Claims - Candidates who have a strong background with Claims, MMIS, or MA21 experience will only be considered for this opening. Candidates must be able to interview in person!Quincy, MA12+ Months
Duties:Act as liaison between business users and MA21 development group to gather and document Scope, Use Cases and Functional Requirements.Prepare, manage and communicate project plans. Coordinate project activities with team participants as required.Create and maintain required Unified Process artifacts for the approved SDLC process. Submit for review, distribution and business approval of these artifacts.Participate in the preparation/execution of test plans and/or test criteria.Prepare or oversee the preparation of implementation plans; user guides and/or documentation as required.Facilitate interactions with other IT areas and business units, both internal and external. Serve as liaison between EHS development groups and Infrastructure Teams. Serve as Project Manager, as required, for simple projects and report project and task status to senior management.Diagnose and resolve system performance problems identified by Production Control, users or management.Communicate effectively with business users and other managers. Ensure project documentation, plans and scheduling are in compliance with agency initiatives and priorities.Identify, communicate and facilitate resolution to any production support, user requests or triaged Helpdesk tickets Monitor and measure the success of implemented solutions.