At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleHealthcare Interpreter

                        

LocationCleveland

                    

FacilityCleveland Clinic Main Campus

                     

DepartmentGPS Intnl Center-Operations

                      

Job CodeU99897

                     

ShiftDays

                       

Schedule8:30am-5:00pm

                       

Job Summary

                         

Job Details

Healthcare Interpreter  

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

Healthcare Interpreters serve patients and caregivers to support the operations of the department in consecutive, simultaneous and sight translation modes. You’ll relay medical information between speakers of two different languages while complying with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent.  

Our PRN caregivers are “as needed” and this group traditionally works Monday through Friday from 8AM – 5PM. Their hours are based on patient needs but work 20 hours per week on average. PRN caregivers might need to interpret over the phone remotely after hours and/or on the weekend based on volume. This position is not benefit eligible.    

A caregiver who excels in this role will:  

Help facilitate the successful delivery of services to linguistically diverse consumers. 

Explain hospital procedures, office protocols and limitations to clinicians and patients, make appropriate referrals and serve as a cultural and linguistic resource to patients and providers.  

Provide written transcriptions as required, such as filling out forms and medication instructions, medication schedules, letters, documents and patient materials.  

Support office operations by answering the phone, taking requests, calling patients to confirm and schedule appointments, documenting encounters, entering data, troubleshooting, filing and photocopying.  

Assist the department by working an on-call rotation.  

Minimum qualifications for the ideal future caregiver include:  

High school diploma, GED or equivalent.  

One year of experience as an interpreter.  

Fluency in English and one or more foreign languages, both oral and written. 

Valid state driver’s license and automobile insurance coverage.  

Work in a consecutive mode and sign translate into and from working language(s).  

Strong medical vocabulary.  

Knowledge of, familiarity with and ability to work with patients of diverse cultural backgrounds.  

Knowledge of computer systems.  

Preferred qualifications for the ideal future caregiver include: 

Bachelor’s degree in any area related to science or human services.  

Certified Healthcare Interpreter (CHI) by Certification Commission for Healthcare Interpreters (CCHI) or Certified Medical Interpreter (CMI) by National Board of Certification for Medical Interpreters (NBCMI) certification or other healthcare interpreting certificate. 

Professional and medical interpreting experience.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/  

Physical Requirements:

May require extended periods of standing, walking or sitting.Manual dexterity sufficient to perform work on a PC or mobile device. 

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities