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Healthcare & Lab Workflow Consultant

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

As the Healthcare & Workflow Consultant, you will be required to have a deep understanding and experience with laboratory workflow in the Healthcare industry. You are required to identify, develop and deliver on Healthcare Consulting projects for key internal and external stakeholders, with the aim of driving the transformation of Healthcare systems in the Indonesia market.

In this position, you will play a key role in shaping and enabling the RDID strategy, and  contribute to the overall Roche Diagnostics vision. You demonstrate personal purpose around improving the healthcare ecosystem thinking from an enterprise level, beyond boundaries and borders to bring the best possible outcomes to the health environment; creating better health outcomes for more patients faster and by bringing a strong entrepreneurial mentality with outstanding partnering capabilities.

The Opportunity

Understand competitive environment, market needs and develop a strategy to position Roche consulting services as key differentiator.

Deliver consultancy services to the customers by providing the brief, reviewing the draft or drafting proposals and providing input. Be well versed with Roche Systems, Automations (pre and post analytics), IT Solutions and Workflow tools. 

Conduct workflow studies and presentations to customers as well as consulting workshops for customers. Resolve complex customer problems by looking beyond existing methodologies and own discipline to define and facilitate implementation of solutions.

Project management to jointly deliver on Roche solutions as committed to customers, with other internal team members (e.g. Commercial sales team, Marketing, Application specialists and Field Service Engineer).

Create a shared vision with the customer team by supporting them with change management & implementation. Create mutually beneficial business partnerships with customers by identifying, researching, analyzing and making recommendations and negotiating strategic alliances.

Drive new business by identifying, analyzing and comparing alternative opportunities for entering new markets and adopting new consulting services.

Establish and maintain relationships with industry influences and strategic partners.

Who you are 

You should hold at least a Bachelor of degree ( Biology, Pharmacy, Biomedical or any related to Lab medicine) with at least 4 years' experience in IVD industry

You should be good in both written and communication in English to manage relevant stakeholders. 

You should understands Automation system concept, Routine Lab processes, Lean concept, Project management , IT and data management

You should have strong analytical, communication, interpersonal and problem solving skills along with the ability to negotiate and move the issue to closure as well as detail oriented, meticulous, responsive to deadlines and able to multitask

You should have excellent influencing, networking and presentation skills with entrepreneurial mindset and strong business acumen together with the ability to manage ambiguity and drive for results

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.