Under the supervision of the site Team Leader and licensed Audiologists, performs various hearing aid clinic duties. Communicates effectively with patients, co-workers, physicians and other system employees as needed regarding patient care needs, and adequately documents all aspects of patient treatment for review and co-signature by the assigned supervising audiologist. Completes necessary and accurate patient billing information. 

EDUCATION/EXPERIENCE REQUIRED:

High School Diploma or G.E.D. equivalent. Minimum of 1-3 months on-the-job training. Must attend HFHS training on CarePlus and EPIC, as well as Outlook training and/or competency. Basic Microsoft Word and Excel skills desired. Must demonstrate good customer skills through on-going training and in-services. Must be able to communicate effectively with the hearing-impaired population, in person and on the telephone. Must be able to work independently and without direct supervision when appropriate. May include working at other HFHS Audiology locations during training. May also involve temporary work at other locations in case of staffing emergencies (to be decided at the discretion of the managing Audiologists and Division Director). Additional Information Organization: Henry Ford Medical Group Department: Audiology-W. Bloomfield Shift: Day Job Union Code: Not Applicable