From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:As the Heavy Rents & Used Equipment Administrator, you will be responsible for overseeing key aspects of the sales cycle and inventory reporting for Heavy Rents and Used Equipment. This role involves completing tasks within the sales process, maintaining accurate records, and ensuring customer satisfaction. The role includes active engagement with Caterpillar and other OEM representatives and is responsible for promoting a safe workplace and developing a “Safety First” culture.
Primary Responsibilities: Drive a “Safety First” mentality. Oversee the sales process for used equipment, including coordinating with internal stakeholders, preparing supporting sales documentation, and ensuring timely delivery of equipment. Maintain accurate records of all sales transactions within CRM. Monitor inventory levels versus the stocking plan to ensure the availability of equipment for sales. Coordinate with the maintenance team to ensure all equipment is properly serviced and maintained. Address inquiries, resolve issues, and ensure customer satisfaction. Prepare and present reports on sales activities, rental performance and inventory statuses. Complete Caterpillar used sale reporting. Participate in Caterpillar Excellence Program reporting. Slow rent / no activity / lost sale reporting. Track in-territory sales. Collaborate with the sales and marketing teams to keep key initiatives at the forefront. Maintain the GCI UE Inventory spreadsheet. Manage used machine reservations for sales staff. Manage Cat Used information on the website. Review daily equipment receiving reports. Obtain quotes and make significant decisions on outside vendor purchases. Issue purchase orders to outside vendors. Track demo, loaner units from Used and Heavy Rent inventory. Oversee Heavy Rents attachment transfers. Additional Responsibilities: Adherence to all Yancey Bros. Co. Safety procedures and standards Other administrative duties as assign by manager Who We Are Looking For:To be successful in this position you should have a prior experience in an administrative role, be able to provide a superior customer experience, have excellent problem solving skills, and be able to work independently. The ideal candidate will have a strong background in equipment coordination, excellent organizational skills, and the ability to work effectively in a fast-paced environment.
Education/Experience: High school or equivalent required. Bachelor's degree from a four-year college / university or related equivalent experience preferred. Required Qualifications/Skills: Attention to details Strong analytical skills Broad business acumen Strong accountability and initiative Strong interpersonal and communication skills Advanced problem-solving capabilities Experience in administrative operations roles Continuous improvement experience Proficiency in the Microsoft suite Excellent Customer Service skills Excellent organizational skills Excellent overall computer skills Attention to detail/meticulous Ability to thrive in a fast-paced environment Good listening skills Positive attitude Persistence Self-starter / independent operator Values:At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:
Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer:Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities