Imagine One is currently seeking a **Tier 3 Help Desk Engineer/Information Systems Security Specialist (** HD Eng/ISSS **)**  who will be supporting cloud native, good faith compliance focused Information Technology (IT) efforts. The HD Eng/ISSS will provide Tier 3 customer support, along with security monitoring and activities utilizing Microsoft cloud and endpoint security systems. _Training can be provided to supplement an otherwise suitable skillset, adapting and growing is part of the position._ **Experience Requirements:**    + Experienced, knowledgeable, and regarded as a subject matter expert (SME) in Microsoft cloud and endpoint security systems + Experienced with Help Desk operations and Information Technology Service Management (ITSM) systems + IT infrastructure sourcing, deployment and maintenance + Developing and maintaining Configuration Management Database (CMDB) Configuration Items (CIs) and process documentation + Evaluation and assessment of compliance solutions for NIST 800-171 rev 2 / CMMC 2.0 level 2, ISO 27001:2022 + Ability to recommend Cybersecurity solutions and controls to support requirements + Analyze security breaches to determine their root cause, and develop and recommend mitigations + Provide monitoring of special interest groups for cyber threat intelligence awareness + Anticipate security alerts and incidents/disasters to reduce their likelihood + Conduct Social Engineering attack simulations using Exchange Online’ s existing system + Vulnerability analysis of information systems and the ability to identify, report, and resolve non-compliant cybersecurity controls and weaknesses + Cybersecurity compliance and secure cyber posture with respect to availability, integrity, confidentiality, and authentication + Remediating vulnerability findings to include implementing vendor patches on both Linux and Windows Operating systems + Experience desired with Microsoft Cloud (365 and Azure) Administration  + Purview, Intune, Exchange, Defender, MS Teams / SharePoint  + Microsoft Desktop (Windows, Office)  + ServiceNow Administration  + Barracuda CloudGen Firewall Admin **Education Requirements:** + Bachelor’s Degree from an accredited University and 10+ years of experience providing help desk support  **_OR_** + Comparable experience and + CompTIA Security+ certification + Certified Information Systems Security Professional (CISSP) **Security Requirements:**    + U.S. Citizenship required + Ability to obtain/maintain security clearance