Help Desk Specialist I - Remote
Kforce
Kforce has a client that is seeking a Help Desk Specialist to join their team remotely. Manager is open to remote anywhere within the U.S. and open to any timezone.
Duties:
* Help Desk Specialist will provide support to end users for computer, application, system, device, access and hardware issues
* Identifies, researches, and resolves technical problems of moderate complexity
* Responds to telephone, email and online requests for technical support
* As a Help Desk Specialist, you will document, track, and monitor the problem using applicable systems and tools
* May coordinate with other teams or departments to resolve user problems
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