Job Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: + Minimum three (3) year experience. + Set up and troubleshoot domains, user accounts and software accounts. + Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices. + Add or replace memory, new keyboards, motherboards, and other components. + Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users. + Coordinate with vendors to resolve problems. + Support server, common user applications, desktop services, and network connectivity and associated hardware.