We are looking for a motivated and detail-oriented IT professional to join our team in Charlotte, NC. This full-time, on-site role provides an exciting opportunity to work in a dynamic IT environment, supporting end-users in a hands-on capacity. The position offers the chance to develop technical skills while contributing to the smooth operation of IT systems in a collaborative setting.

This role is perfect for someone with 1-3 years of experience looking to expand their career in IT. You'll play a crucial role in delivering exceptional technical support to our team, ensuring seamless operations of IT systems, and being a go-to resource for end-user troubleshooting and education. It's an opportunity to gain valuable experience while being part of a supportive and professional environment.

Required Skills & Experience 1-3 years of experience in a help desk or deskside support role. Proven ability to troubleshoot hardware and software issues. Strong communication and interpersonal skills. Familiarity with corporate network environments and VPN support. Experience managing IT inventory and documentation. Desired Skills & Experience Experience with imaging and setting up computers, monitors, and mobile devices. Knowledge of office automation equipment, including printers, copiers, and video conferencing tools. Understanding of secure password management practices. Ability to coordinate and execute tasks with minimal supervision. What You Will Be Doing Tech Breakdown 50% Windows Desktop Systems 30% Hardware Troubleshooting 20% Software Installation and Support Daily Responsibilities 70% Hands-On Technical Support 20% Task Coordination and Documentation 10% End-User Training The Offer Bonus eligible Opportunity to work in a collaborative, technology-driven environment Potential for career growth and skill development