This is an exciting opportunity to join a dynamic organization as a Help Desk Technician working night shifts. Based in Richburg, SC, this position offers a chance to work with cutting-edge technology while supporting critical IT operations.
Are you someone who thrives on solving technical challenges?

This role puts you at the forefront of IT support, providing hands-on assistance and troubleshooting for hardware, software, and networking issues. You'll play a vital role in delivering excellent customer service while expanding your technical expertise and contributing to a high-performing team. This position is perfect for those looking to grow professionally in a collaborative and fast-paced environment.
Required Skills & Experience 1-3 years of experience in a help desk or technical support role. Proficiency with help desk tools, Office365, Active Directory, and basic networking concepts. Strong troubleshooting and problem-solving skills. Excellent communication and client-facing abilities. Customer service-oriented with a track record of exceeding expectations. Desired Skills & Experience Bachelor’s degree in IT, Computer Science, or equivalent work experience. Familiarity with LAN, WAN, and remote control software. Experience writing training manuals and delivering user training. What You Will Be Doing
Tech Breakdown 50% Software troubleshooting and diagnostics 30% Hardware support and repair 20% Networking and system issues Daily Responsibilities 80% Hands-On Support 20% Documentation and Training
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