REQ#: RQ193553Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Installs, modifies, and repairs computer hardware and software both in person and using remote access tools

Provides end-user software and hardware troubleshooting

Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

Assists in the administration of e-mail, Microsoft office, etc.

Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

Maintains current knowledge of relevant technology as assigned

EDUCATION AND EXPERIENCE: AA/AS, 8+ years of experience

Two certifications are required for the program:

1. Security+ CE or another 8570 Cert

2. PWS 9.1 cert